Ok, this is a hotel you MUST stay away from. We stayed at Southfield due to a 2 day church assembly we were to attend on Memorial Day weekend 2007. Our church reserved two double rooms for a two night stay there, one for me and my husband, and the other for our friends family of 4. Each room had their own set of problems. The first night's stay was bad for all of us.
Upon entering the rooms in early evening things looked pretty acceptable, that is until you actually settled in. I eventually noticed the tiles in the bathroom looked like they could use a little sweeping and the carpeting needed a light vaccuming. Our friends settled into a room that had a smell to it. It smelled as though someone let a skunk loose inside it. There was also an odd vibration near their bed inside the floor that we never really decided as to what the cause was.
That evening we tried to use the microwave to heat leftover food that was given to us by the church from a cookout they held earlier in the day. Well, it didn't work. After trying it out in numerous outlets throughout our room we gave up on it. Luckily the microwave in our friends room, which was next door to ours, did work so they let us use it to heat our food. I was a little irritated that a dead microwave was just sitting in the room for unsuspecting guests to use.
Thankfully the refrigerator in our room did work, however the one that was in in our friends room was just as dead as our microwave. We had just enough room inside it to share with our friends so their food stuffs didn't perish.
At bedtime we had to strip our bed due to the pillow cases & blankets being filthy and we forced ourselves to sleep on the sheets. We wrapped towels around the pillows to use as pillow cases. Ironically our friends did that same thing to their beds. Additionally, they had to shake their sheets due to some black looking dirt being all over them.
In the middle of the night various guests kept us awake by walking or standing next to our rooms talking loudly, yelling, blowing their car horns, etc. Help desk was NOT helpful when our friends wife called to complain about the noise. The guy she spoke with at the desk said he could do nothing about it and we should expect the noise due to the holiday.
The next morning I showered and found some lovely guests in the bathroom, carpenter ants. My husband awoke with a high fever that morning, which seemed odd because he was in perfect health the previous day and night. We both decided that we had enough of this hotel from hell. I packed up my sick husband and our belongings then went to the lobby to checked out of our room at 10am. As I waited for the clerk I noticed the hotel manager and head housekeeper were speaking with a disgruntled guest who was complaining about tried blood being on his sheets and other filth in the room. I'm glad we were not the only complainers.
We checked into a Best Western that's located 2 miles down Telegraph Rd. (which I highly recommend, 5 stars!). Our poor friends didn't check out and decided to stay at Days Inn that second night. They eventually told us they had made a huge mistake staying there because the second night was even worse than the first night.
A couple of days after we all returned home from the trip we received a call from one of our church members who had reserved the rooms for us. Apparently Days Inn charged the church 2 nights for both rooms, plus an additional charge for 6 adults (mind you our friends had 2 children aged 8 and 9 PLUS we checked out after that first nights stay). The bill should have been around $60 per room per night that weekend so the total billing would not have been more than $180.00 since we left a day early. However the bill turned out to be almost $400.00! We had to fax a copy of our invoice from Best Western to the church as proof that we left the hotel a day early so they could get a refund for that extra night that was charged to them. I never found out if they discovered as to why they were charged so much money on the invoice.
To sum up my review this place is just not worth the stress and aggrevation to stay at. If you want an excellent hotel to stay at while in Southfield, MI I highly recommend the Best Western there. It was only $20.00 more to stay at compared to the rates at Days Inn. The rooms were clean and very spacious, desk/housekeeping service was beyond excellent, & overall well worth the money paid to stay there and no stress!