DFW Grapevine Homewood Suites by Hilton

The air conditioning unit in the bedroom was noisy.

The stay was great. The complimentary breakfast and drinks and light dinner in the evening were wonderful. The accommodations were clean and comfortable. My only complaint was that one evening a wake up call I had requested did not come through. Luckily I had set the alarm clock and cell phone also.

This hotel made me feel welcome: The staff was always courteous and greeted you with a smile. They were quick to answer any questions.

We had a surprisingly enjoyable stay at the Homewood Suites hotel. The front staff was very friendly and accommodating, the housekeeping staff was all extremely helpful and kept the rooms sparkling. The breakfasts changed daily, the cocktail receptions were generous and the wait staff was very friendly, the room was well designed and the bed was very comfortable. I would definitely stay at another Homewood Suites hotel based on this experience. It exceeded my expectations.

This hotel made me feel comfortable: It was nice and quiet at night and I did not hear any of my neighbors. That was a big plus.

The room was hot. I have problems with hot flashes. We tried to turn the air on but couldn't get it to come on. Only the heat would come on. We were told that it was set up for heat in winter and central air in the summer and that it couldn't be changed. We also had a problem with a light next to the bed coming on. The sheets were dirty. The bed is very hard. But overall, this hotel's staff is great. So we stay here due to this. The breakfast is wonderful, too. They fix a sack breakfast if you have to leave early. We will stay here again, but perhaps I'll take my own fan. I'm not sure about the hard bed problem, though.

Our room had about 2 dozen, probably more, ladybugs on the ceiling. We did not complain.