Crowne Plaza Southbury Hotel

Advertised as "recently renovated", we found the room beautifully decorated but the bed was most uncomfortable. Lumpy, springy and somewhat large for the space. It was a king bed in a space designed for a queen. The nightstand jutted into the walkway on one side while the other side was a mere six inches from the wall.

Water pressure in the shower was great. The room was very well insulated and quiet. Internet service was included in the cost of the room ($119). The room also featured a "sleep machine" and CD of sounds to sleep by - nice touch but we both awoke several times in the night trying to get comfortable.

A great big plus was the awesome meal and friendly service. The food was delicious and well presented - good value for the cost. (turkey BLT w/fries, $9, awesome cranberry/walnut salad $7, huge steak cooked to perfection $25 - don't skip the decadent desserts $6).

The initial registration desk person was smacking chewing gum but everyone was friendly, helpful and made us feel quite welcome.

We'll stay here again - after they upgrade the mattresses.

This hotel was under renovations when we stayed there, but we didn't know it. We stayed in a part that was not refurbished and was showing its age, but it was still very clean and nice.

The beds were comfortable and the linens were nice. The staff was friendly and helpful. The pool was great fun and we enjoyed the hot tub very much. The food at the breakfast buffet was overpriced for the selection.

The hotel has nice basic rooms and a friendly staff. The restaurant has room for improvement.

It's no longer a Hilton hotel, however, the staff and service were wonderful, especially since we were traveling with a dog and needed extra service.

The hotel has a nice pool. But the restaurant food could be better considering the price.

This hotel made me feel extravagent: The price was high for the kind of room we got. We have stayed in nicer rooms at a lower price.