Escape to the beautiful, Crowne Plaza Tennis & Golf Resort-Asheville located in the Blue Ridge Mountains and only one mile from downtown... more »
Escape to the beautiful, Crowne Plaza Tennis & Golf Resort-Asheville located in the Blue Ridge Mountains and only one mile from downtown Asheville. Enjoy rooms with private balconies and views of the golf course. The resort is just 15 miles away from the the Asheville Regional Airport and within minutes away of many attractions such as the Biltmore Estate, Blue Ridge Parkway, Whitewater Rafting and the NC Arboretum just to name a few. The scenic mountain trails in our area offer some of the best mountain biking and hiking in the region. Enjoy our recreational facilities and tee off on our 9 hole golf course (Re-opened in April, 09 after extensive renovations). Challenge your friends to a tennis match on our 4 indoor hard or 10 outdoor clay courts, or enjoy swimming in our outdoor heated pool (open mid May-mid Oct.) The Crowne Plaza Resort-Asheville has rooms featuring Sleep Advantage Bedding and sleep amenities providing you with a perfect night's sleep. Also offered is complimentary high-speed wireless Internet in all our guest rooms and meeting space. We are The Place to Meet in Asheville. With more than 34,000 square feet of flexible meeting space (16,600 square feet Expo Center will be complete in March 2009) and our attention to detail, these are the reasons why year after year people choose to host their events with us. We are always working hard to deliver the Crowne Plaza brand promise.
Intercontinental
Location. The Crowne Plaza Resort Asheville is located in Asheville, N. C. , Four miles from Blue Ridge Parkway hiking and biking, Five miles from Biltmore Estate, . Hotel Features. Four clay tennis courts, Heated outdoor pool, 18 hole golf course, Mulligan's Bar and Grille and Pro's Table Restaurant, 17,500 square feet of conference space with complimentary wireless Internet access, . Guestrooms. CD players, Mini fridges, Complimentary wireless Internet access, . .
ReserveTravel
Looking Forward to a return visit
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Posted Sep 20, 2007
Good
The rooms were huge ! Clean and decorated nicely. We enjoyed having a small fridge in our room. We also enjoyed the balcony over looking the pool which was very nice and heated !!!!!
We enjoyed the bar area with its quaint seating area ...
57 year old female with a moderate budget, traveling for leisure
Very Unhappy Guests. We chose the Asheville Crowne Plaza Resort for our Blue Ridge Mountains vacation because of the advanced purchase deal we found on the Internet. The location was ok - very close to downtown and the Biltmore, but in somewhat of a sketchy area and hard to find coming right off the highway. The hotel itself is recently remodeled and very beautiful. The rooms were very nice, clean and spacious. The staff was courteous, however, we found it "cheesy" that guests were asked to show ID when checking in and log their license plates. I normally stay at Marriott Hotels when traveling for business and have never been asked to do this. I would love to recommend the hotel, and as I mentioned there were many wonderful features and our stay was pleasant. But because of one major exception, I would never recommend this hotel. We were over-charged for one night and spent hours resolving this. We reserved 5 nights for a set price and paid in full, in advance. Upon returning home, our credit card statement showed a new charge of $106.52. My husband contacted the billing manager about this and his response was that we had been "under charged" and the hotel was charging us for this. Needless to say, that didn't go over well. What's the point of getting an advance rate and paying up front if they can pull this nonsense? Further, we were never informed at check-in or check-out that a new charge was being applied to our card and this was very shady. Our check-out balance was $0 as we expected. Long story short, we spent several hours on the phone with (1)our bank, (2)leaving unreturned messages for the billing manager (after my husband used the term "bait and switch," the billing manager ended the call and would not return later calls), (3)headquarters customer service and finally, (4)a customer service manager only to find out that we were not UNDERCHARGED as stated before, but that we were charged for a FULL DAY beyond what we stayed. Sorry, but that is not an oversight. Charging someone for an extra day is intentional, particularly when the guest pre-pays for their stay. I'm sure many folks may not notice this and that's why the hotel thinks they can play this game. Our card was credited, but we spent hours of aggravation in attempting to have our own money returned to us with no comp whatsoever, just a half-hearted apology. And to think a quick apology from the billing manager and a prompt credit on that first phone call would have fixed everything. Crowne Plaza Resort - you have lost our business! We have happily told all our friends and family about your terrible service. Future guests, check your statements closely!
I am not likely
to return to the Crowne Plaza Resort Asheville.
I would not recommend it to friends.
My wife and I went to Asheville for a
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Posted Sep 10, 2007
Okay
My wife and I went to Asheville for a weekend getaway to the Biltmore as well as the downtown Asheville shopping, restaurants and nightlife. We had a wonderful trip, but were relatively disappointed with the Crowne Plaza resort. Overall the hotel...
I was hoping to find something a little
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Posted Aug 01, 2007
Mediocre
I was hoping to find something a little nicer in the Holiday Inn lineup for my business trips to Asheville. I thought Crowne Plaza hotels were supposed to be better than this. The location although close to Asheville, very difficult to get in and...
If you enjoy golf, this is the place to
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Posted Jun 18, 2007
Good
If you enjoy golf, this is the place to be! Room was clean and comfortable, the bathroom was a bit small and cramped. Staff helpful. Check-in is at this hotel is 4 PM, not 3 PM.
We look forward to returning this year (2007) for
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Posted May 08, 2007
Excellent
We enjoyed the quiet setting. I would recommend this hotel to any business traveler or couple seeking a quiet stay in Asheville. We selected this hotel for it's convenient location. We were within a short drive to the Biltmore Estate and able ...
The staff people at the check in desk
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Posted Apr 28, 2007
Okay
The staff people at the check in desk at the above hotel were the most inattentive people I have ever encountered in my travels. This attitude continued throughout our stay. We actually felt they could not be bothered with the guests and were just...
The staff people at the check in desk
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Posted Apr 28, 2007
Okay
The staff people at the check in desk at the above hotel were the most inattentive people I have ever encountered in my travels. This attitude continued throughout our stay. We actually felt they could not be bothered with the guests and were...
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