Crowne Plaza Resort Asheville

We were just there for three days the end of April.Very disappointing! The whole place needs a makeover.It is verging on shabbiness. Things are old and chipped and in need of paint.When we checked in we saw there was noone to help us with the bags.We had to ask for a luggage cart and it was difficult to get one.It is not in a good location and it is hard to get to as it is on a one way

access type of road off the expressway.If you are interested in being in the Biltmore area (as we were) this is "not" the place to stay.

I visited as part of the ASDSO conference that was hosted at the hotel in April, 2008.

I'll start with the positives: The room was clean, the beds were very comfortable, the daily cleaning service was sufficient.

Now the negatives: Hotel not central to anything good about Asheville, entrance hard to find and looks like you're driving up someones poorly maintained private drive, building looks like a crappy Holiday Inn with low ceilings and cramped elevators, service poor, TV signal fuzzy, funny mechanical noise would occur just outside my room every 2 minutes 24-7, Bar terrible and smokey, conference meeting space inadequate and consistently freezing, room temperature control impossible (ended up sleeping with the sliding glass door open in order to cool), the staff was very rude at checkout, they double charged my account, no response to repeated phonecalls to the manager regarding charge issue and overall experience.

This is the only time I've stayed at the Crowne Plaza Resort in Asheville. I won't be returning.

We had a girls weekend in Asheville. With 5 of us, we were looking for something easy to downtown and Biltmore as well as a nice place to stay. Crowne Plaza's villas were perfect for us. The villas had 2 bedrooms, 2 baths, kitchen, and living room. The main bedroom's private bath contained a jacuzzi bathtub. The villas are decorated nicely and were very comfortable for 5 - they were also very reasonable as far as rates go. The only problems we had were minor (ceiling fan and some issues with the pull out sleeper sofa) and were immedietly taken care of (thank you manager Lane!). The Plaza has a free shuttle which eliminated our need to draw straws for designated driver duty!

It is a fine place to stay, with easy access to the main roads and it has very comfortable rooms.

It's in a nice setting, a little off the beaten track and on a golf course, so plenty of places to walk with your dog. They have a helpful staff, and they let us check in a little early. Nice rooms, comfortable beds and linens, and not too expensive. We have stayed here twice and will return again.