This is the WORST Crowne Plaza I have ever stayed at. The rooms are small. The shuttle service is horrible. The front desk staff was very rude and couldn't answer any of my questions about dining. I called the front desk at 2pm and asked to have my room cleaned and the front desk agent told me I had to wait until the housekeeper on my floor finished cleaning all of the empty rooms. I felt like no one cared I was there and no one wanted to be bothered with me. For 199.00 a night, I expected to be treated a lot better. Never again!