Crowne Plaza Phoenix Airport Hotel - Page 2

It has a great location close to the airport. It’s a beautiful hotel and very comfortable.

This hotel made me feel extravagent: The sleep package was above and beyond what I expected.

I really liked this hotel. The pool was nice, open twenty-four hours! The location was convenient to the airport.

This hotel made me feel respected: All of the staff was very professional and they treated both my and my twelve-year-old son with politeness and respect.

It was close and convenient to the airport. It was a comfortable place.

It suited our needs as to rental car return and airport transportation.

Overall, it's an acceptable hotel.

It is an excellent hotel that is well-staffed and comfortable. My only complaint was the restaurant wait-staff service, it was quite slow considering there were few people in the restaurant.

The room and amenities were not what we had reserved. No one could or would correct the situation. After returning home, I wrote to the company and it refunded part of the charge.

Currently, the hotel streets adjacent to the hotel are under construction. The place is nice, but you have to make sure you safeguard your personal property. My personal property was stolen and the property management stated that it was my responsibility to safeguard my personal property left in the bathroom. I'm not talking about jewelry, just personal products and they have offered no compensation. As a matter of fact, I was told that it was my responsibility to take all of my things with me when I left on a daily basis.

This hotel was very convenient and a great value. It had very comfortable beds and a friendly staff.

I recommend the hotel but it has no continental breakfast available in the morning. The drivers to and from the airport were very friendly, providing exceptional service and very knowledgeable.

The staff in the lounge is superb!

This hotel made me feel respected: Welcomed by name. Quick, efficient service in resturant and check-in.

This hotel made me feel welcome: Friendly staff, easy to approach. Very helpful with information regarding how to navigate phoenix.

This hotel made me feel relaxed: Everything was made easy. They let me know of restaurants nearby. They took care of me.

This hotel made me feel important: Treatment by the staff as am a priority club member.