Crowne Plaza Omaha Hotel - Page 1

The restaurant service is very slow, food iffy. Room service is good, but expensive. Security is very lax. Reservations are never guaranteed. I've found myself with a confirmation number and no room.

It was difficult to find, but that may have been due to the construction taking place to the main road. Other than that, it exhibited the quality that I have come to expect from the Crowne Plaza hotels.

The Crowne Plaza - Omaha is the dirtiest/nastiest hotel I have ever stayed at. I got a corporate rate of $84/night which included breakfast - but even for that price, it wasn't worth it. I stayed 4 nights and was so tempted to check out and go somewhere else, but I did not have the time or energy to do so.

My issues:

-Housekeeping never refilled bathroom toiletries

-Mold growing in the bathroom tub (where the tub & tile meet)

-Mold growing on the walls near the headboard

-Room smells damp/moldy - even with the AC running 24 hrs/day

-Carpets are nasty with big stained spots. I wouldnt dare walk on the carpet barefooted.

-Housekeeping did not change my bed sheets at all! How do I know? B/c when I pulled back the covers - and lifted the pillows, the hairs that I left on the bed before I left for the day were still there when I got back in the evening. There were 2 double beds in my room & since housekeeping didn't change the sheets - I decided to switch beds and sleep in both beds while I was here. BTW - I planted hairs on both beds and checked them both when I got back to my room, and neither bed got fresh linens. I feel sorry for poor soul(s) who check into my room after I check out as they'll to be sleeping on some dirty sheets (since i assume housekeeping wont change the linens on the bed that doesn't look like its been slept in). Digusting I know. Makes me wonder - what if someone did that before I checked in? so i'm probably sleeping on some dirty sheets. EEWWWW.

So for all of you looking for a place to stay while in Omaha - steer clear of this hotel. Can you believe that their regular list price is $150? Who in their right mind would pay that much for a moldy room? I'm in Omaha for another 2 weeks and I can guarantee you, I won't be checking back into this hotel.

I thought the service was excellent.

The hotel was what you could expect from the brand. It was clean and comfortable, the service was exemplary and the amenities were top notch. It is a little difficult to find, so keep the hotel's number with you when first going there.