Crowne Plaza Hotel

This hotel was ok. However, I did not think it was up to the standard of other Sheraton hotels I have stayed in. I was there for a conference so I did not spend off hours there.

The hotel staff is very friendly and went out of the way for all requests. The hotel is beginning renovation, not affecting the guest areas as of yet. I cannot wait for the new rooms. The bellman brought me up to their new show room to allow me to see what changes were taking place. They have great bedding, the most comfortable hotel in a while.

Staff at hotel goes out of their way to make me feel at home. From the airport shuttle driver to check out the Front Desk staff were always smiling. Room Service was okay. Food came on time, but no follow up. The new Beds are the best and look nice too.

The lobby was dingy. The room reeked of air freshener. I had to visit three floors to find a working ice-maker. There are no discounts for seniors or memberships. It is being remodeled, it needs to be.

There were no discounts for seniors or other membership. The bar and the restaurant were not inviting. The ice machines were not working on the adjacent floors. It was an overpowering smell of cleaning solution in the rooms. This Sheraton hotel is now being renovated and it needs it.