Crowne Plaza Dallas Market Center Hotel

I made reservations at this hotel many months ago. I reserved a king/smoking room. When it came time for the trip, the hotel went to nonsmoking all over. Not only did they not inform me of the change, but then they refused to honor their own policy of either honoring the reservation or finding us comparable lodging elsewhere and paying for the first night's stay. This is both unethical and dishonorable. A phone call to the corporate office did no good at all. Evidently it is up to the hotel manager to tell corporate what they will or will not do. Bad business ethics does not get my business.

I was there for a workshop. It was held at the hotel, so it was very convenient. But it was not within walking distance from anything else that I might want to do.

Everything was as expected, I had no complaints.

We would definitely stay there again, especially if we could get the same room again. I loved the access to the hot tub.

It is a great hotel for business or pleasure. It has a great staff and the room service is favorable. It has a centric location.