Crowne Plaza Colorado Springs Hotel

Fantastic renovation, friendly and helpful staff, well located for my business needs, great food (new restaurant), lots of meeting space, two pool areas, comfortable beds

The staff is great and very helpful from the room attendants all the way to management. A very helpful and nice staff always willing to go out of their way to help. the beds are wonderful and the rooms are nice and clean and very comfortable.

All was as expected. The staff was wonderful and all went well.

The restaurant and bar service is extremely poor. The waiter did not know anything about what was available and the bartender was flat out rude. The food was poor.

I was very pleased with the immediate response to my personal needs such as a refrigerator in my room for my medication. I was very pleased with the overall customer service from the lounge, restaurant, country store, etc. and the front desk, and housekeeping. Everyone was very customer oriented and very pleasant.

This hotel made me feel excited: I felt like I was in a very special place. I felt like royalty.