What I like the most about the Crown Plaza is that it's not in the middle of the buzz, but only few blocks and thus offers more serenity. Great for business during the day and being on the borders of Greektown, great for evenings as well.

This hotel is not quite in the Loop, just two blocks West of the Loop, right on the border of Greektown. Because of this you can get a top notch high class room h a boutique feel, without having to pay the ransom they demand by hotels in the Loop.

The hotel had superb staff and the room was very well done. It had upscale furnishings including a chaise lounge. It had all the Crowne Plaza sleep amenities and was very clean and comfortable.

The bathroom had a very unique sliding glass door (made of frosted glass that you can't see through) which saved room. The faucet and shower heads were not standard but rather very unique and upscale. (Also our double bedded room only had three towels and we had to ask for more).

But the best asset of the hotel is its location to some less expensive and very unique dining options in Greek town just one block south of the hotel. There are no less than 15 Greek restaurants and some that are very high class within a three block walk from the hotel. The neighborhood is very safe and you are just a short walk from Union Station and the west side of the Loop. You can easily grab a taxi, hop on a bus or the El or do like we did, walk to the Chicago River and grab a water taxi to Navy Pier to get to the East Loop.

I highly recommend this hotel as it is has updated decor and easy and efficient access to downtown Chicago.

The hotel overall had a very elegant atmosphere because it was very clean and trendy.

The room was nice after a long drive, but I would have liked a mini bar in the room.

They took care of us, handling our baggage and the valet parking was very nice.

We cancelled our reservation and they even gave us a confirmation number only to still charge us for two rooms we never stayed in. We were out over $400 even though they gave us every indication we were completely cancelled.