Crestwood Suites Las Vegas

This was the worst hotel ever. We checked in and the room was dirty, so we requested to be changed to a different room and it wasn't much better. The rooms are dirty and never cleaned. We checked out early because we couldn't take it anymore. Don't be fooled by the name suite, like we were. We were scheduled to stay two nights and left early. The staff wasn't friendly and the pictures on the internet of the rooms are nothing like the real thing. Stay away from this one!

Most un-friendly frontdesk people I have ever met. I will never take this hotel again. They don't even take the trash and/or clean the room even if you are there for multiple days.

My experience-

1) Rude front desk lady.

2) Bathroom light fluctuating.

3) Trash not picked.

4) Room not cleaned.

5) No coffee, sugar & creamer in the room even though you request them to have it.

They have no customer service. I was ignored by the clerk at the front desk and waiting for him to stop talking on the phone with his buddies.

The toilet handle broke on the first night and I had to jury-rig the handle to flush. It was very noisy with their thin walls, I heard stomping, a cat wailing in a room, and a baby crying.

There was no maid service and every night had to go downstairs with my dirty towels to get new ones. They were the worst four nights ever! It was worse than the cheapest motels I have ever stayed in, which was five times better than this place. Stay here and you will be very sorry. The bedding and the couches would give you the creeps to sit on due to the "stains".

The price was right and it was convenient to freeways and sites that I wanted to visit. It was not fancy, but it was comfortable. If you want luxury, go elsewhere. If you want friendly, affordable accommodations, this is the place.

This hotel made me feel welcome: The clerks at the front desk were very pleasant throughout my stay.

It was the worst, noisiest and dirtiest place I have ever been. There was no maid service for four days of my stay. It was not worth the price. The toilet handle broke easily. I had to bring down my own dirty towels to get clean towels every night. The sink had old soap stains. The front desk clerk ignored me talking to his friend for about five minutes to see what I might need. They have zero customer service!