Crestwood Suites - Page 1

It was a nice stay as good as or better than usual stays in other brands.

There were insects in the bathroom and outside was dirty.

My husband and I traveled with my son, his wife and 11-month-old son. We booked a suite for two nights with a king bed and sofa bed. The sofa bed was completely unacceptable; it had a very thin mattress with hard, lumpy springs. The situation was resolved quickly and very satisfactorily by giving us an additional suite for both nights at no charge.

This hotel made me feel practical: The amenities we used were good. When we first arrived at the hotel, it was older and more rundown than expected. When the sofa bed was found to be unacceptable, we were worried that we were paying too much for the suite. But when the staff gave us a second suite at no charge, we felt we had made a practical choice to stay.

The hotel is slightly difficult to find. But it's a well-maintained, quiet place to stay. My wife has used the hotel several times in past years.

Our room was on the ground level and the sliding glass door did not lock. It was unlocked when we entered our room the first night, but we didn't notice until the second night. When we realized the lock was broken on the door, we put the bar down to lock.