Courtyard by Marriott Wausau Hotel - Page 1

I just really liked it.

The Wausau Courtyard by Marriott is one of the three finest hotels I have ever stayed in and this includes many four and five star hotels. The cleanliness was excellent. The staff was professional, but also friendly, and genuinely caring people. The staff is so outstanding, they imagine what my needs may be and have met those needs before I even request them. For example a refrigerator and microwave was already provided in my room, before I asked for it, although I normally don't need it, this time it was a great help. The restaurants in Wausau are not open late. Service at this hotel is consistently phenomenal! The fitness room has recently been upgraded with Precor equipment. I can't overemphasize the importance of cleanliness here. The hotel is so well kept, that in my opinion, the recent renovations there were not even necessary. With respect to staff and cleanliness, this is equivalent to a five star hotel. The hotel does lack room service, and the fitness center is not open around the clock, but closes at eleven p.m. If you need to stay in Wausau, Wisconsin, or in the Wausau area, do not even consider staying at any other hotel.

This hotel made me feel welcome: Most staff members I know from pervious stays, however new staff personnel are kept up to date, and all greet me personally, knowing my preferences. I consider some members of the staff friends. Nearly all ask after my family. My preferences and needs are mostly accommodated, often remembered from stay to stay. The hotel remembers which particular rooms I have preferred, and keeps track of them and books me into those. These are only a few examples.

It was an enjoyable stay, we used the indoor pool, and the beds were so comfortable. We also dined at the breakfast buffet before continuing on our journey north.

This hotel made me feel comfortable: We arrived late and a room was ready for us. We were given a nice room and had all the comforts of home.

They have a convenient location in a pleasant setting with good parking.

This hotel made me feel welcome: The desk people were pleasant and prompt.

Service was excellent. The main check in guy was super friendly and accommodated my room request.

This hotel made me feel welcome: The staff was friendly.