Courtyard by Marriott Virginia Beach Hotel

How would you like to pay close to $250 per night for a hotel only to find that after your room was "cleaned" they didn't change the sheets on your bed or supply you with ANY towels? The managment actually let the hotel run out of clean linens and towels. How does a chain such as a Marriott let that happen? The staff were semi-friendly, never did see a smile. We were across the hall from the employee break room and had to listen to the doors opening and closing loudly at all hours. I would never recommend this hotel or stay ever again. The management has the attitude of "it wasn't my fault, what do you want me to do about it?" Very poor customer service. Not a good way to keep a customer. By the way - we just stayed in August of 2007.

I was impressed, which says a lot........ This hotel is lovely. The hotel looks brand new and there beds are really comfortable. I am definitely staying here everytime I an in this area! The staff treated me like I was part of their family.

The accommodations and the service were as expected.

They are friendly people and they serve a good breakfast.

This hotel made me feel welcome: The staff seemed pleased to see me.

The only thing I did not like was the parking. It was across the street from the hotel. You had to walk across the street, late at night and find your car in a unsecured, unattended parking lot.

This hotel made me feel pampered: The staff was extremely catering towards the customers.