Courtyard by Marriott Times Square Hotel - Page 2

The leisure rate was very reasonable for a New York City hotel. As always, the Courtyard is predictable in a good way. The workout room was better than most, with room for a lot of people.

The hotel's location was fine.

This is a wonderful hotel. I liked the good size (much better than the Marriott Marquis), great location, and helpful and friendly staff. The room was great (new bedding package) and the breakfast options were terrific. I will definitely stay there again.

This hotel made me feel pampered: The focus of the staff (probably because of the size of the hotel vs. other Marriott's I've stayed) and the wonderful new bedding package were great.

The key did not work in the door when I got to the room. I was guaranteed a non-smoking room, but received a smoking room.

I liked the room, it was lots roomier then the Waldorf.

My stay was made using Marriott rewards points.

This hotel made me feel welcome: The front desk staff was incredibly friendly and helpful during a very busy check-in time.

This was a Marriott reward, so I paid nothing. The hotel is well located, but the rooms are very small and I would not actually pay to stay there.

They did not follow my profile and could not provide the room I had requested. They were slow in notifying me of mail and packages and failed to call for wake-up on two (2) mornings.

This hotel made me feel welcome: The hotel had an extremely friendly staff.