Courtyard by Marriott Times Square Hotel

I liked this place because of the service. It seemed like every member of their staff was in a good mood, helpful and friendly no matter what time of the day you encountered them. When I was checking in they asked me which one of three newspapers I would like delivered to my door each morning. When I hesitated deciding between two of them the Associate immediately told me he would have both of them delivered each morning. Very good coffee in the lobby all of the time.

Everything was as expected from previous stays at Courtyard.

By far one of the best experiences that we have had while visiting any city in the United States. The staff, rooms and location were beyond expectations. The king size bed was the center piece of the room and lived up to its name in comfort. Located only blocks from Broadway shows, museums, historical sites, fine restaurants, all kinds of entertainment, Red bus tours, subways and the list seems never ending. The staff was there around the clock and apparently had service first as there mantra. They were always available and always ready to help. This is a must stay place when in New York City.

This hotel made me feel welcome: The staff met us at the curb as we exited the cab from the airport. Walked us to the front desk where the check in crew waited on us without pause. We were informed about the hotel amenities as well as all freebies that were included in our stay. Our baggage, which was plenty as we had just returned from two weeks in Israel, got to our room before we did. Our entire stay while visiting New York City was punctuated with the staffs desire to be of assistance.

I hate the clock radios in the room. They are too difficult to use.

The leisure rate was very reasonable for a New York City hotel. As always, the Courtyard is predictable in a good way. The workout room was better than most, with room for a lot of people.