This is a lovely hotel that is conveniently located near many malls, restaurants and attractions, but I have never been so rudely treated by hotel personnel in my life. I can guarantee that with such treatment, my husband and I will think long and hard before staying there again.
He had just signed up to become a Marriott Rewards member and then to be treated like we were was simply embarrassing for the Marriott chain. The Courtyard by Marriott hotels are our absolute favorite hotels and we try to stay in them whenever we travel. I would give this hotel a negative star rating! Treatment like this should be reported!