Courtyard by Marriott Cumberland Hotel

The room was large and well equipped. The staff was friendly and helpful. The parking was close and safe. The room service was wonderful. It was very close to both Cumberland Mall and the Galleria. I would stay there again.

This hotel made me feel secure: They had a lot of staff on duty, even late. The parking deck was only accessible to guests with their room keys and the parking spaces were close to the elevators and entrances and the entire lot was well lit.

It's in a great location. They have a friendly staff and convenient food is located in the lobby. The bar was not staffed very well. The bartender didn't know how to make anything.

This hotel made me feel comfortable: We enjoyed the great rooms.

I liked the great location, very friendly and helpful staff, and good room service.

The location was fairly easy to find. The staff was helpful with this. The proximity to the landmarks I intended to visit was excellent. The staff was friendly and they did what was necessary to make me most comfortable.

This hotel made me feel respected: The manager found time to speak to me about the issue I had and did not avoid me.