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Courtyard Rocky Mount

3 Stars
 
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250 Gateway Blvd   [edit info]
Rocky Mount, NC 27804, United States +1 252 451 4800 marriott.com - see rates
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Located just two miles from I-95 and Hwy 64 East, the Courtyard Rocky Mount is ideal for family vacations, weekend getaways and business... more »
 
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average guest rating 2.7 out of 5

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Sort by:   newest   best   worst 1-10 of 26 reviews

What's in a name? – Posted Oct 22, 2008
   
         
Horrible

I am a firm believer that when I book a room by a brand name hotel, whether it is Marriott, Hilton, Sheraton, Hyatt, etc, that you are paying for peace of mind and a product of consistent quality. Marriott continues to fail its customers in Rocky...

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why so much money for such a cheap – Posted Nov 14, 2007
   
         
Horrible

why so much money for such a cheap place? I no like.

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Feb 14, 2007
   
         
Excellent
41 year old male with a luxury budget, traveling for leisure

The hotel has a good location for I-95 trips. It is very clean and new.

They were very attentive on check in and check out. The entire hotel was very clean.

I am very likely to return to the Courtyard Rocky Mount.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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The clerk tried to overcharge me – Posted Mar 10, 2007
by MANDY27  (1 reviews)
   
         
Horrible
27 year old female with a luxury budget, traveling for business

Reservations were made with price quote of 65.00 /tax included and I had a confirmation number. I arrived midnight on March 9, 2007.

The hotel clerk tried everything in her power to raise the price to $175.00 and $180.00. She refused to honor the reservations I made over the internet. I ended up staying at another hotel. My experience was unbelievable. The Marriott Headquarters in Washington DC need to investigate this Marriott in Rocky Mount.

As a black female, I strongly felt that if I was another race, I would not had went through all of this drama. The hotel clerk did everything in her power to keep me from staying there. Marriott need to send this clerk to customer service classes. Next time I will drive to Raleigh and stay at the Marriott across from the Crabtree Valley Mall. They honored my internet reservations and treated me like a queen two weeks prior to this. It is worth the drive.

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Hotel Review – – Posted Jul 09, 2006
   
         
Good
55 year old female with a luxury budget, traveling for leisure

They were very friendly, the patrons as well as the staff.

I am somewhat likely to return to the Courtyard Rocky Mount.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Oceanfront? – Posted Dec 20, 2006
   
         
Horrible

I assumed, given the price for this hotel relative to the market, that the rooms were oceanfront. I was wrong. Now granted, no one told me that the rooms were oceanfront. I failed to ask. I assumed only because this hotel COSTS 3X WHAT OTHERS DO ...

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Hotel Review – – Posted Feb 24, 2006
   
         
Good
by a traveler from Stuart, FL
66 year old male with a luxury budget, traveling for leisure

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Hotel Review – – Posted Jun 16, 2006
   
         
Okay
by a traveler from Wickliffe, OH
56 year old male with a luxury budget, traveling for leisure

They greeted us very warmly at the desk and treated us as welcome guests on all interactions with the staff.

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Great service! – Posted Aug 03, 2006
 
         
Excellent

The staff was the friendliest we've encountered in years. Clean rooms, great staff - we'll definitely stay again when passing through. Wish other hotels could clone the staff - they are what made the experience such a pleasure. As to the...

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Hotel Review – – Posted Jul 23, 2005
   
         
Good
by a traveler from GA
19 year old female with a moderate budget, traveling for business

Everything was well put together. It was nice to have free breakfast in the morning.

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