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Courtyard Norwich

3 Stars
 
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181 West Town Street   [edit info]
Norwich, CT 06360, United States +1 860-886-2600 marriott.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Enjoy the high quality of service only Marriott can provide. At the Norwich Courtyard by Marriott, we can accommodate all types of... more »
 
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average guest rating 3.1 out of 5

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Terrible staff – Posted Feb 02, 2008
by Traveldaisy  (1 reviews)
   
         
Horrible
31 year old male with a moderate budget, traveling for leisure

We booked a room to stay for one night while attending a concert at Mohegan sun. The staff was not friendly at all and the woman who checked us in seemed to be doing us a favor. The shuttle didn't start until 6pm so we opted for a cab in order to make our 5:30 dinner reservation. During check in I asked to sign up for the last shuttle leaving at 12:20am. In a dismissive fashion, the lady said "you're all set" and we were on our way. Fine.

12am rolls around and we get out to be ready for the shuttle. At around 12:25 I call the hotel to ask if it is on the way. I was informed by a lady that it had already left and that we were at the wrong entrance. SHE LAUGHED AS SHE TOLD ME THIS. Because of the stellar check-in experience, we had no idea to be at any specific entrance. We had to pay for ANOTHER cab ride - $40 in cab fairs for the night.

I will never ever go back to this Marriott and will only refer people that I don't like. I'd suggest staying somewhere else when visiting the casinos.

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We reserved a suite for the evening – Posted Sep 13, 2007
   
         
Okay

We reserved a suite for the evening because we like the idea of a spacious room. The room was adequate for our needs. There was no frills but comfortable. We stayed in better hotels in the area for about the same money. The business center came in...

read full hotel review on IgoUgo.com

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This hotel was one of the worse I've – Posted Sep 04, 2007
   
         
Mediocre

This hotel was one of the worse I've ever stayed in. The walls were SUPER DUPER thin and you could hear EVERYTHING! The window air conditioner was very loud and kept us up all night. The room felt cold and cheap despite it costing almost * bucks....

read full hotel review on IgoUgo.com

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"My boyfriend and I took a trip to – Posted Mar 23, 2007
 
         
Excellent

"My boyfriend and I took a trip to celebrate our anniversary. We got a king bed with spa room. The price was a little steap but it was definitely worth it. The jacuzzi was right in the room and very relaxing and comfortable. The bed was...

read full hotel review on IgoUgo.com

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at first we were givin a room with a – Posted Mar 10, 2007
   
         
Okay

at first we were givin a room with a wet floor sigh out side it then it was all ready occupied when we opened the door. the staff tried to hold 3 times the amount of the room on my credit card witch i was paying for in cash.

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Sep 10, 2006
   
         
Good
55 year old female with a moderate budget, traveling for leisure

We found the room to be extremely comfortable, especially the bed and pillows. I travel with my own pillows and did not have to bring them from the car. I would definitely stay there again.

I am very likely to return to the Courtyard Norwich.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
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This place is a bargain. You get ten – Posted Jul 17, 2006
   
         
Good

This place is a bargain. You get ten dollars of free betting and a free buffet when you take the free shuttle to Mohegan Sun. It is not a beautiful hotel,but it is clean and well serviced. The gym and pool area are small but nice. I would stay...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Dec 18, 2005
   
         
Good
42 year old male with a moderate budget, traveling for leisure

All was good during my stay at this hotel.

I am very likely to return to the Courtyard Norwich.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Condition of TV & lights

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Hotel Review – – Posted Oct 17, 2005
   
         
Okay
by a traveler from Houston, TX
52 year old female with a moderate budget, traveling for leisure

The location was good, advice given by the staff was good. It's a great place to stay.

I am somewhat likely to return to the Courtyard Norwich.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Nov 23, 2005
   
         
Good
by a traveler from Point Roberts, WA
39 year old male with a luxury budget, traveling for business

The stay was generally fine, except for some complaints. Their wireless Internet should be usable in guest rooms, not just the lobby. I want more TV channels. Also, the coffee machine in the lobby was always out of cocoa.

I am very likely to return to the Courtyard Norwich.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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