Located in Norfolk, VA, the Courtyard Marriott Norfolk Downtown offers ideal accommodations for business or leisure. From our hotel in... more »
Located in Norfolk, VA, the Courtyard Marriott Norfolk Downtown offers ideal accommodations for business or leisure. From our hotel in Norfolk, walk to MacArthur Center Mall and Granby Street, known for its eclectic shopping, restaurants and entertainment. Visit nearby offices including Dominion Enterprises, Norfolk Southern, and more. The Courtyard Norfolk Downtown is close to Chrysler Museum, The Norva, Half Moone Cruise Terminal, Harbor Park, Chrysler Hall, Harrison Opera House, ODU, NSU and the Virginia Beach Oceanfront. Rooms at the Norfolk hotel feature free high-speed Internet, oversized work areas and luxurious bedding. Enjoy the lobby bar, 24-hour food market, fitness center and free Wi-Fi in our cozy lobby. Start your morning with a healthy breakfast at the Courtyard Cafe. Unwind in our indoor heated pool or whirlpool after a long day. Our downtown Norfolk hotel has 2 event rooms perfect for meetings or events. Take St. Paul's Blvd. through 12/31/2009 as traffic on Plume St. will only be one-way.
Marriott
The Courtyard Norfolk Downtown of Norfolk (Va. is located six miles from the Norfolk International Airport, five miles from the Norfolk Naval Base and one mile from the Norfolk Convention Center. Guests can sail the Elizabeth River and Hampton Roads harbor on a narrated cruise. A three-masted ship, modeled after the cargo schooners that once sailed the Chesapeake Bay, leaves from the downtown Norfolk Waterfront, within walking distance of this Courtyard. This hotel offers recreational facilities which include an indoor pool, whirlpool and fitness room. Guests can visit the Courtyard Cafe for breakfast, lunch and dinner. The hotel has 2500 square feet of meeting space, and business services are available, including faxing and photocopying. The hotel provides complimentary appetizers in the lounge every evening, and the Marketplace, a sundry shop, is on site for guests' convenience. This Courtyard by Marriott offers guestrooms and suites featuring separate sitting areas with sofa beds, mini refrigerators, large work desks with desk-top outlets and multi-line telephones with voicemail and data ports for Internet access. Coffeemakers for fueling late night inspiration, or to help guests get a great start on the day, are also in every room. The hotel will be renovating from 1 October 2009 to 31 March 2010. The following areas are affected: Select guestrooms, . Completion dates are subject to change. Every effort will be made to minimize noise and disturbance. Each stay also qualifies for a chance to win a trip to New York City to meet football commentator James Brown at a taping of his show: Grand Prize: Trip for 2 to New York City to meet football commentator James Brown at a taping of his show, plus round-trip airfare and a 2-night stay at Courtyard by Marriott, 1st Prize: 50-inch flat-screen TV, 2nd Prize: Courtyard by Marriott gift card, Offer valid for weekend stays October 2, 2009 - December 13, 2009 at participating Courtyard by Marriott hotels in the USA and Canada. Stays must be booked September 29 - November 22, 2009. Only one Voucher per room per stay provided at check-in. Gift card claim codes do not expire and are subject to the terms and conditions described on the websites of the respective providers. Gift code distributed in US dollars. A limited number of rooms are available and black- out dates or other restrictions may apply. A stay is defined as consecutive nights spent at the same hotels, regardless of check-in/check-out activity. Must be a registered guest to receive offer. Offer not available for groups of 10 or more. Limited quantities available while supplies last. No rain checks or substitutions will be issued. Void where prohibited. Promotion ends December 13, 2009. NO PURCHASE NECESSARY TO ENTER OR WIN THE COURTYARD GAMEDAY GIVEAWAY. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. LEGAL RESIDENTS OF THE 50 UNITED STATES (D. C. AND CANADA 18 YEARS AND OLDER. VOID IN QUEBEC AND WHERE PROHIBITED. Sweepstakes ends December 13, 2009. Winners will be notified by e-mail. If Canadian resident, mathematical skill-testing question to be correctly answered in order to win. 3 Sweepstakes prizes (approximate retail values from $2,500 USD to $500) available to be won. Sponsor: Marriott International, Inc. 10400 Fernwood Road, Bethesda, MD, 20817, USA. .
ReserveTravel
48 year old with a luxury budget, traveling for leisure
Upon leaving the parking garage after a Christmas party we were held up like criminals over a $2.50 parking fee.
The company sponsoring the party pre-paid parking for employees and their guests, however, the Marriott dropped the ball and neglected to let the parking attendants know about our free "company paid" parking and that’s where the nightmare began.
One of the male parking attendants was rude and obnoxious to me and my husband. After bantering back and forth with my husband for about 15 mins., he decided to call a supervisor. When the supervisor came down she was just as obnoxious and caused an extremely embarrassing scene for us. She stood in back of my car like an air traffic controller telling me to move my car over to the next "closed" lane. Meanwhile, as they were trying to get confirmation about the free parking, the cars in lined were backed up to the 7th level in the garage.
As if that wasn't bad enough, they called a police officer to the scene. The officer showed no signs of trying to intelligently diffuse the situation. He then asked me, the driver of the vehicle, for my license and registration. Like as if I did something to break the law. This whole scene went on for about an hour. Then finally someone acknowledge from the company sponsoring the party that there was a serious mistake. It gets even better, after all that, I had to leave my car in the parking garage, get out at 11pm at night and walk back into the Marriott to get my ticket validated by someone who just wrote on the back that the parking was free. Mind you, the ticket itself was printed up with "free" parking written on it. The night crew and supervisor that were on that night were totally inept. They should be fired for all the confusion and embarrassment they caused. Shame on the supervisor for the poor way she handled the situation.
By all means, I would have no problem paying a $2.50 parking fee, however, I do have a problem paying a fee for something that was pre-paid...part of the benefit of the holiday event and I do take offense to being treated like criminal for someone else’s mistake.
Because Marriott is in the "HOSPITALITY" business, they need to hire employees who can think on their feet and diffuse situations better than what they displayed. It was humiliating and unacceptable.
Write a Hotel Review
