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Country Inn & Suites By Carlson Frackville

2 Stars
 
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100 Keystone Boulevard East   [edit info]
Pottsville, PA 17901, United States +1 570 544 5201 www.countryinns.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Country Inn & Suites, Frackville is conveniently located off I-81 at exit 119 in the expanding Highridge Business Park. The hotel offers... more »
 
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average guest rating 3.8 out of 5

Hotel Reviews

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Excellent breakfast arrangements. – Posted Jul 03, 2008
   
         
Good

Excellent breakfast arrangements. Indoor pool and spa was nice when the weather wasn't.Our coffee maker in the room still had coffee and the filter in it from the previous guests. It made me question what else wasn't as clean as it should.“The...

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1 out of 1 people found this review helpful
cozy hotel but rude employees – Posted Jun 23, 2008
by Nessa1977  (2 reviews)
   
         
Mediocre
31 year old female with a luxury budget, traveling for leisure

when I booked the reservation for my family and I, the reservation girl was knowledgeable and said all the right things. I figure since she went out of her way to find me a reservation, then this hotel has to be great!

When you first walk into the lobby there is a beautiful stair case and a nice cozy sitting area with a fireplace. The rooms were nice for a motel and the pool was the best thing about the hotel.

As we were waiting in line, the front desk representative was rude to the guest in front of us. It was an old couple who wanted a first floor room, but in her rude tone "those rooms are not vacant and you will have to take the 2nd floor". Her attitude was not professional at all. When Sue, front desk representative, was checking us and taking our information she carried a rude tone with my husband. She was also laughing for no reason. Her appreance was distasteful, she looked liked she had not taken a shower in a week (hair was greasy and pulled back, her eyes were red, white blouse had a tea stain) It was a turn off for us. We thought it would get better but as we stayed at this hotel for the week and whenever we saw her, she was rude to other guest on the phone and in person.

Now, my family and I visited this hotel this past weekend June 21 to June 22 and to my surprise Sue was there again with the same attitude and disregard to my family and I.

In the past 30 days, I have stayed at this hotel and had a bad experience. I will never stay here again and I plan on informing everyone about my recent stay at this hotel

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EXCELLENT facility and continental – Posted Apr 21, 2008
   
         
Excellent

EXCELLENT facility and continental breakfast.Location is rather remote.“While this hotel is a little out of the way of the local towns, it is well worth the travel, because none of the other local hotels or motels can match it for cleanliness,...

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Clean and efficient; friendly staff.A – Posted Oct 03, 2007
   
         
Excellent

Clean and efficient; friendly staff.A little difficult to find even though visible from the highway; needs better road signage.“Good "stop off" place during long trip...

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Staff was very friendly and helpful.No – Posted Aug 02, 2007
 
         
Excellent

Staff was very friendly and helpful.No problems.“Room was clean, staff was great, breakfast buffet was unexpected pleasure...

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New looking clean. Friendly staff.It – Posted Jul 11, 2007
 
         
Excellent

New looking clean. Friendly staff.It ended up being 30 miles from the wedding I traveled to.“Clean and new looking hotel. The staff was Friendly and went out of the way to make sure I had everything I needed...

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Clean and all features in good – Posted Jun 13, 2007
   
         
Good

Clean and all features in good condition.Requires travel buy car for dining, but has a positive side in that it is private.“A great facility in a setting that is easy to access, but remote from nearby towns. This clean and fresh facility would be my ...

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Hotel Review – – Posted Aug 02, 2006
   
         
Excellent
27 year old female with a luxury budget, traveling for business

It has a very friendly staff. The breakfast was more than expected. It is perfect for the business traveler.

I am very likely to return to the Country Inn & Suites By Carlson Frackville.
I would definitely recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Jul 28, 2006
   
         
Mediocre
39 year old male with a luxury budget, traveling for leisure

I disliked the attitude of the check in person and they never had enough towels. They were not helpful in recommending local sites.

I am not likely to return to the Country Inn & Suites By Carlson Frackville.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Nice place.N/A.“I believe you have – Posted Nov 22, 2006
   
         
Good

Nice place.N/A.“I believe you have overcharged me for this hotel...

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