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Country Inn & Suites By Carlson Decatur

2 Stars
 
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807 Bank Street NE   [edit info]
Decatur, AL 35601, United States +1 256 355 6800 www.countryinns.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The hotel is located in historic district, 1 mile from business and worlds first wave pool, Point Mallard Park. Close to major industries... more »
 
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average guest rating 3.1 out of 5

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Sort by:   newest   best   worst 1-10 of 16 reviews

Don't depend on your reservations – Posted Feb 03, 2009
   
         
Mediocre

Four years ago my daughter was to have her wedding reception here and they called friday night before the wedding and said it was doubled booked. We had a reservation for one year and had gone that thursday and told them how we wanted it set up. Now ...

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We did go back!!! – Posted Jul 16, 2008
 
         
Excellent

Loved the People and the Rooms!!! NIce Place to...

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Loved it! – Posted Jul 08, 2008
   
         
Good

The hotel is beautiful. It almost looks like a Manor House. Full of character and charm. This would be a great place for an elegant wedding. I just loved it.

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Hotel Review – – Posted May 22, 2007
   
         
Okay
64 year old female with a moderate budget, traveling for leisure

I had stayed at this hotel before and it was very pleased. This time the service was not near as good. My son's room was not clean on arrival and things were very disorganized at check in. Many of our friends who also stayed there at the same time had many problems.

I am somewhat likely to return to the Country Inn & Suites By Carlson Decatur.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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We are both handicapped and were put on – Posted Aug 10, 2007
   
         
Horrible

We are both handicapped and were put on the 3rd floor in the 3rd building fartherest from the only elevator. This hotel is divided into buildings which only a few are currently being used. The only elevator is in the first building where you have to ...

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ABSOLUTELY THE DIRTIEST HOTEL! – Posted Jul 02, 2007
   
         
Horrible

Our first day, They got our rooms mixed up. No big deal fixable!

However, when we get to our room we first notice garbage and a comforter in a bag with a push broom by it outside the room, we assume the maid is in the area, The garage is...

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Hotel Review – – Posted Sep 11, 2006
   
         
Mediocre
64 year old female with a luxury budget, traveling for leisure

The ceiling in my bedroom and bath was in need of repair from a leak from the room above. The ceiling paint was peeling and looked as if part of the plaster could fall. I reported this to the front desk. I also reported the fact that my room had several light bulbs out. I was specific about which bulbs needed replacing. Only one bulb was replaced. The air duct vent in the living area was very dirty and I personally cleaned it off. The bath tub had peeling protective strips that were loose in the tub and my shower curtain had mold on it. I liked the size of the rooms and the fact that we could have two bedrooms opening onto a common living room. That worked well for our needs. We also enjoyed the microwave and the refrigerator being in the room.

I am not likely to return to the Country Inn & Suites By Carlson Decatur.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Very nice property, clean and new. – Posted Nov 10, 2006
   
         
Good

Very nice property, clean and new. Friendly, competent staff. However, even with a courtyard room, the noise from the train is an issue. Also, the breakfast buffet could have benefitted from more attention. Try the "City Grill" (IIRC) for an...

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Never go back – Posted Jun 22, 2006
   
         
Mediocre

The service at the front desk is horrible. My family has stayed several times a year for the last ten years. For the last three years each time we stayed has been a horrible experience. They always mess up our reservations, and refuse to fix them....

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Hotel Review – – Posted Nov 23, 2005
   
         
Okay
by a traveler from Wilkes Barre, PA
70 year old male with a luxury budget, traveling for leisure

This hotel is a quaint property in a historic district. The railroad tracks nearby may not awaken but the whistles are audible. The free breakfast is very average.

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