Cortona Inn and Suites

Where shall I start! The front desk staff was very nice and very helpful. That was the best part. We checked in with 30 teenage girls only to find out that a group of recently paroled men (around 20 or 30) were on our floor. Not impressed. There were people running up and down the outside walkways at all hours yelling. The high point of the trip was someone taking a cellphone of one of the girls in our group and using it to call overseas to the tune of over $2,000. Quality staff! Not impressed. Never would I stay there again. Not on your life. We had chairs against the doors at night.

The front desk staff was very courteous and helpful. The rooms are spacious compared to other properties nearby.

The hotel was close to Disney and is tucked away off the main street, with beautiful large grasses in front.

It was an excellent value and I would definitely return. They must have upgraded the breakfast because we had fruits, toast, cereal and juices, it was a great "fill me up" for the family before heading to Disneyland.

They have convenient access to the Anaheim shuttles that take you to Disneyland every 15 minutes or so.

Actually, check in went well and the room seemed nice, but when we tried to access the "free" hi speed internet, we found that it cost $9.95 for 12 hours. It's ridiculous. And the "free" morning newspaper? There was not even a rack on premises, so I had to drive to the nearby 7-11.

Also, the bathroom water had a terrible odor of rotten eggs, the safe cost to use, the breakfast was minimal, and they even charged for the Disney shuttle.

I got the feeling that once they got our money, management did not care a bit about the rest of our stay. We will not be back.

Our stay was horrible, never again! Upon check in, our room had been given away. We went from a King bed and bunk beds for the kids to tiny "queen" beds in a connecting room. There was no on-site supervisor to speak with and the hotel was loud. This is a two star hotel, not 2 1/2 as rated.

It's a great hotel. We had no problems at all. The free breakfast was good and the staff was nice. The room was always cleaned.