The rooms were filthy the hotel hospitality was a big fat zero and the charges applied to my credit card were ridiculous! We had extra charges applied to our credit card for miscellaneous purchases? they don't have a gift shop so what is this? when you call to ask they hang up on you and if you persist on getting an answer they just no longer answer the phone. what kind of way is this to run a business. oh!!! never take the "upgrade" to be by the pond, it smells like raw sewage, stagnant water, and there is a bum that lives under the balcony, his cardboard "bed" and fishing pole and tackle box is there!! as the title says: the dumpsters are better and the stinky pond has more personality than the hotel "family" that runs the place!