Comfort Suites Norwich

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Comfort Suites Norwich
Good 6.2/10 35 reviews
275 Otrobando Ave, Norwich, CT 06360
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
119 rooms, 5 floors, Built 11 years ago (1997), Renovated 3 years ago (2005), Check In: 3:00 PM, Check Out: 11:00 AM 
Amenities
Pool (1 indoor), Hot tub, Fitness room, Free parking, 1 Bar 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV 
Type of Property
All Suite 
Recently Reported Price
Prices generally start at $93 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(860) 892-9292 
Official Website
Comfort Suites Norwich 
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35 Unbiased Traveler Reviews

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4.0/10
Mediocre
member icon Disappointed
Posted Jul 4, 08 by madam1949, 1 reviews 
58 year old woman with a moderate budget, traveling for leisure

Stayed on Sunday 6-29, they were undergoing renovations and the elevators were stuffed with empty cartons and you could not use the elevators.

Poor planning for the guests who were there that weekend.

The hallways were hard to maneuver if you had more than one suitcase as they were filled with new furniture.

I would wait till the renovations is complete before booking a stay.

8.0/10
Excellent
member icon Good hotel
Posted Jan 2, 08 by CT535353, 5 reviews 
27 year old woman with a moderate budget, traveling for leisure

My husband and I used this hotel for our wedding reception. I stayed in the hotel for two days. The night before my wedding and on my wedding night. The suite we got was lovely and spacious. With a jacuzzi tub, sitting room and a full table with chairs. I needed the space with all of the people in and out getting ready for my wedding. The room was clean and the service I received after I checked in was great. Checking in and out could have been better. The front desk staff was a little inattentive and seemed to have more priority in talking to one an other than in helping guests. The reception for my wedding turned out very nice and the coordinator for that was great. All in all this Comfort Suites is a good hotel. I would stay here again.

I am very likely to return to the Comfort Suites Norwich.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Hotel bar
Location
3.0/10
Poor
member icon Would never go back!
Posted Feb 25, 07 by JMP07, 1 reviews 
39 year old woman with a moderate budget, traveling for leisure

We chose this hotel online because of the promised amenities of fitness center, pool, Jacuzzi, and sauna. We booked late, so we had to book a king bed in a smoking room though we are non-smokers.

The check-in staff didn't seem to want to be there, but there weren't any glitches until we got to our room, it was non-smoking, two double beds. I went back to the check-in counter and they told me that's what the reservation people sent them and that's all they could do for us as well as "well you got the double bed rate". Good thing it was just the two of us and we could each sleep in one bed; not ideal, but it could always be worse.

The "fitness center" had a whopping 3 pieces of equipment.

The pool area had no towels and there was no staff to be found in the immediate area. We could only stay in the pool area for 5 minutes because of the amount of chlorine in the pool and Jacuzzi or the lack of ventilation. Our eyes were burning unbelievably.

Some areas of the hotel were quaint such as the sitting area and breakfast area, however, most other areas were ill maintained, holes in the walls, peeling wallpaper, and smoke smell everywhere.

It was a very disappointing experience and I would not recommend this hotel to anyone. Had I known the true quality of this hotel, I would not have spent $139 for the night, but rather $59.

6.8/10
Good
Hotel Review - Posted Jan 19, 07
58 year old man with a moderate budget, traveling for leisure

The hotel was as expected. I did not have any problems. I would recommend it to others.

I am very likely to return to the Comfort Suites Norwich.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
Hotel Review - Posted Dec 16, 06
18 year old man with a luxury budget, traveling for leisure

It's a wonderful location, right near our family in Connecticut and not far from shopping areas. I had no problems with the room or the service, except the cleaning maids seemed to come at inopportune times. They have a good breakfast selection and coffee too.

I am somewhat likely to return to the Comfort Suites Norwich.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 123 Next

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