Comfort Suites Mt Olive

We stayed here in March 2008... This hotel is less than 8 years old. We arrived early evening. There were only 2 other cars in the parking lot, which should have tipped us off.

The management does not heat or cool the rooms when unoccupied making them smell musty and dirty. This was very bad on my allergies.

We had reservations for three, two adults and one child. The reservation called for one king size bed and a sofa bed. When my wife was making the sofa bed for our son, we could not find any bedding. A quick call to the front desk by my wife should clear this up... well it would have except they wanted an extra $10.00 per night to use the sheets! As my wife was protesting I heard what was going on and I said "WHAT? CHARGE FOR SHEETS? I'VE NEVER HEARD OF SUCH A RIP OFF!" Well the clerk must of heard me and told my wife they would only charge for one night. "ONLY ONE NIGHT!" I Said. Give me the Comfort Suites number. She went up to get the sheets as I was on hold waiting on customer service. She arrived back before they could answer and said that the manager has decided not charge us for the sheets. We considered leaving the next morning and find another hotel but we had a very tight schedule and decided to tough it out. We did not eat the free breakfast since the place does not have a restaurant and the only people we saw working was the guy behind the counter and one maid. How clean were the food handling techniques of these people? Especially after the way this place smelt. I called customer service when we arrived back home. They informed me that this was a franchised hotel and apologized for our misfortune. They would have the owner contact us within a week. That was in mid April. Today is the 27th of May... Still no contact. Also, The exit out of the hotel is on a curve on very busy Rte. 46 making it hard to get in or out of the drive safely. It's a right turn only out. We had just stayed at a Hilton Suite in Alexandria VA the day before and would recommend them in a second.

We will not be staying at this particular Comfort Suites again.

We were traveling to visit relatives in NJ after our move to MD. We had a very pleasant stay at the Comfort Suites.

The hotel was better than expected. The location was excellent for where we were going. There was a good variety of rooms available, and it was close to shopping and eating.

Our history with Comfort Suites makes it lovely that we are still so satisfied. Breakfast is good as is the company. Personnel are extremely helpful and attentive.