Comfort Suites Lincoln - Page 1

When I entered the Comfort Suites in Lincoln, there were signs posted in various places proudly proclaiming that the motel was a smoke-free motel, that there were no smoking rooms. After checking in, I went up to my room on the third floor, and when I entered it, could detect the smell of cigarette smoke. I stayed at the motel for two nights, and my room was paid for by my employer. Furthermore, I was not in the room very often. When I checked out, the lady at the front desk asked the customary question: "How was your room?" I told her that it smelled like someone had smoked in it and she said, "Oh yes, the third floor used to be all smoking rooms. I'll make a note of it."

SO! If you are bothered by the smell of cigarette smoke, DO NOT take a room on the third floor!!

The hotel has a good location, good service, clean rooms and I had an enjoyable stay.

It’s convenient to the interstate highway.

The staff was more than accommodating for our large family.

This hotel made me feel relaxed: I didn't have to worry about things.

Housekeeping was poor, they did not replenish basic necessities, like soap, shampoo, coffee, causing me to go to the front desk for these. The room was not clean in general. It was priced too high for the services offered.