Comfort Suites Hattiesburg - Page 1

Positive sides:

This hotel was fresh, clean, well decorated, sincere, and friendly. I have stayed at MANY hotels through the country and found comfort suites to be extremely helpful in every element of my stay. My three kids really enjoyed the pool. Location next to mall, we stayed in a king suite with hide a bed and extra cot and we all fit nicely, even though a bit crowded.

Thanks for a great stay.

Some problems:

This I noticed. This might not be a major issue. But still I wanted to share it with you all who spend so much money for your comfort. During my stay there was a lady who often stays at comfort suites. With out noticing I was there behind the pillar near the elevator, one of the staff members was conversing to the other about this lady. She told her that the person who accompanied with her is not the same person who accompanied her at her last stay. Without knowing how they both are related some weird comments were passed on her. I felt that to be ridiculous. It’s none of their business with whom we come to stay at their place.

Such problems severity measures differs from person to person. The only problem here is the professionalism of the staff. My suggestion is to appoint someone who has some dignity in speech and respect for fellow beings and who can know their limits of involvement in issues.

We have stayed there several times and they always are very comfortable.

For the price, I expected it to be better. Check-in and out was good, the linens were clean, the pillows were okay, a little flat, the bed was okay, a little springy.

The room needed to be cleaned better, things like vacuuming and wiping of the side table. The carpet was somewhat worn in spots and some small plaster and paint touchups were needed in the bathroom. My room had two double beds, a sleeper sofa, coffee and side tables and a little kitchenette area. Walls or doors do not divide the room. The hallway carpets and stairways need some cleaning.

I did not use the pool, fitness room, or have the continental breakfast they offered. The location is just off one of the main streets in town, thus it is conveniently located. A few restaurants are within walking distance. Parking was good and the area seemed safe. Spotlights shine up on the front of the building. With the curtains closed, a fair amount of light comes thru the top of the curtains, this didn't bother me, but some may find it too light in the room for good sleep.

We attend several home games of the University of Southern Mississippi in Hattiesburg each year. We have stayed at the Comfort Suites for the past several years and have always enjoyed our stay. Even last fall soon after hurricanes Katrina and Rita, the staff did an excellent job of carrying on. We have reservations to stay with them again this fall.