Delaware is just a hop, skip, and a jump away from cities like baltimore, philadelphia, new york and washington, d. C. Let us be your hos... more »
Delaware is just a hop, skip, and a jump away from cities like baltimore, philadelphia, new york and washington, d. C. Let us be your host while you are on vacation or business trip. We are conveniently located at rt. 273 and old baltimore pike. This newark hotel is only minutes away from interstate 95, and us route 1. The comfort suites is only minutes from the shopping mall and major attractions in the area. Delaware is also home of tax-free shopping. All comfort suites are smoke free. N1k suite/king bed/no smoking/1 room suite n2q suite/queen bed/no smoking/1 room suite/3rd floor.
ReserveTravel
44 year old male with a luxury budget, traveling for leisure
The rooms are not cleaned daily, even if you request it. The staff is rude and unhelpful. The management is even more abrasive. This is a terrible place to bring a family. Consider anywhere else, unless you like dirt and like being treated like yesterday's garbage.
45 year old female with a luxury budget, traveling for leisure
This is a horrible place. It was unclean, had a rude staff, and a scrooge-type owner. The toilets overflow and you have to clean up because they have no maintenance staff.
The elevator got stuck and lost power. The front desk rang our phone in the middle of the night for their own entertainment. The manager does nothing at all. Sleep at the Salvation Army, you'll be treated better.
45 year old female with a luxury budget, traveling for leisure
This is a terrible hotel. We checked in on Wednesday and were out on Sunday. They had the wrong information on our reservations (address, etc) and tried to put is in a smoking room, although it was reserved for non-smoking.
The room was only cleaned once and we had to go to front desk if we wanted any supplies (towels, trash bags, coffee, etc). The housekeeping staff used the "Do not disturb" sign as reason to not clean our room, even though we had taken the sign with us when we left.
The toilet overflowed and they wouldn't send anyone to fix it. I had my 16 year old daughter come to front desk to get plunger to fix it herself. The elevator was scary, with lights flashing on and off a lot.
The rude front desk staff refused to allow us to speak to the manager, the manager refused to answer any calls and the owner, who was on the premises, refused to speak to us or set an appointment to see him.
They advertise 100% satisfaction guarantee in the room, but refuse to honor it. They refer us to the 1-800-4Choice number to deal with our complaints and they refer us back to the hotel. Where can we get anyone to help us with our complaints?
Internet access.Everything else.“This
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Posted May 12, 2006
Horrible
Internet access.Everything else.“This hotel is the worst one I have ever stayed in. We checked in on a Wednesday and out on the following Sunday. During this stay our room was only cleaned 1 day. If we wanted clean towels or supplies for the room...
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