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Comfort Suites

3 Stars
 
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1937 Short Road   [edit info]
Martinsburg, WV 25401, United States +1 304 263 8888 www.comfortsuites.com - see rates
Check-in time: 4:00p    Check-out time: 11:00a
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5 Times Gold Award Winner. Coast Guard, VA Medical, Federal Government Center, Harper's Ferry National Park, Antietam Battlefield, histor... more »
 
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average guest rating 3.0 out of 5

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Sort by:   newest   best   worst 1-10 of 16 reviews

Hotel Review – – Posted Apr 20, 2007
   
         
Okay
75 year old male with a moderate budget, traveling for leisure

I am somewhat likely to return to the Comfort Suites.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Quality of bed, furniture
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Buyer Beware – Posted Aug 17, 2007
by Sam47  (32 reviews)
   
         
Mediocre
47 year old male with a luxury budget, traveling for leisure

All Comfort Suites are now 100% non-smoking, so imagine our surprise when the hallway and room reeked of cigarette smoke. We very rarely ask for another room, but we did here.

The good: Free WiFi. Better than average free breakfast. In-room mini refrigerator and microwave.

The bad: As I said above, the hallway and first room reeked of cigarette smoke. Also, there were cigarette burn holes in the comforter and cigarette burns on the bathroom sink. One would think that when you advertise as 100% smoke free, you would make some attempt to remodel the rooms that were previously smoking rooms. We asked for and received a new room that was much better. The first room would rate a score of 1 or 2. The second about a 6. I averaged them for this review. The bed was below average. The parking area was unkempt.

If you decide to stay here and are assigned the second floor, ask for a lower numbered room. The numbers up to about 217 are nice. The numbers above that are like staying in an ashtray.

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Hotel Review – – Posted Oct 06, 2006
   
         
Okay
61 year old male with a luxury budget, traveling for leisure

It’s in a good location to Charlestown Slots.

I am very likely to return to the Comfort Suites.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Dec 08, 2006
   
         
Good
49 year old male with a luxury budget, traveling for leisure

I was happy with the rooms and the location was convenient.

I am very likely to return to the Comfort Suites.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Oct 22, 2006
   
         
Okay
44 year old male with a luxury budget, traveling for business

The wireless DSL was nice. The promised in-room mini refrigerator was not there and it took hours to locate one. There was no food at the location or within walking distance. The delivery food is of sub to average quality. The staff is friendly yet unaware why the elevators had expired licenses.

They treaded me as royalty.

I am somewhat likely to return to the Comfort Suites.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Sep 28, 2006
   
         
Good
65 year old male with a luxury budget, traveling for leisure

It is a very nice property, but off the beaten track. There is not much else in the immediate area. It is very clean and the rooms are well appointed. The only complaint I would have is they try to rip you off for the room safe which is not included in the advertised rate.

I am very likely to return to the Comfort Suites.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

Was this review helpful?   Yes   No Comment
Hotel Review – – Posted May 14, 2006
   
         
Okay
by a traveler from Rochester, NY
60 year old female with a moderate budget, traveling for leisure

The staff joked around like we were friends.

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Hotel Review – – Posted Aug 05, 2005
   
         
Okay
by a traveler from Williamsville, KY
32 year old male with a moderate budget, traveling for business

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Hotel Review – – Posted Sep 11, 2005
   
         
Okay
by a traveler from Port Charlotte, PA
59 year old male with a luxury budget, traveling for leisure

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Hotel Review – – Posted Sep 11, 2005
   
         
Okay
by a traveler from Scottsdale
62 year old male with a luxury budget, traveling for leisure

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Other Hotels Similar to Comfort Suites

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