Renovated in 2008, Comfort Suites Norwich is the only all-suite hotel in Norwich. They are located 10 minutes from Mohegan Sun Casino and... more »
Renovated in 2008, Comfort Suites Norwich is the only all-suite hotel in Norwich. They are located 10 minutes from Mohegan Sun Casino and 15 miles from Foxwoods Resort Casino. Relax as you enjoy all the comforts of home at this 119 all-suite hotel. It is located off Route 2 and minutes from the area casinos, restaurants and the industrial park. Complimentary scheduled shuttle to Mohegan Sun Casino is available on evenings. The studio suites deliver all the comforts of home. The sitting area has a pullout sleeper sofa. For recreation, Comfort Suites Norwich offers its guests an indoor heated pool, Jacuzzi and sauna. Their attentive breakfast staff will start your morning off right with a plentiful complimentary deluxe continental breakfast every morning. All 119 spacious studio suites provide complimentary wireless Internet access, coffeemakers, cable television, and refrigerators. The hotel also offers complimentary evening shuttle service to the Mohegan Sun Casino, which includes a complimentary buffet voucher. The property features a fitness center, an indoor pool with spa tub, and a complimentary Continental breakfast buffet each morning. Please Note: Comfort Suites has adopted a 100% smoke-free environment policy. Beginning May 1, 2007, all guestrooms and public areas will be non-smoking. The hotel will provide a designated outdoor smoking area with 24-hour access to accommodate guests who smoke.
ReserveTravel
39 year old female with a luxury budget, traveling for leisure
We chose this hotel online because of the promised amenities of fitness center, pool, Jacuzzi, and sauna. We booked late, so we had to book a king bed in a smoking room though we are non-smokers.
The check-in staff didn't seem to want to be there, but there weren't any glitches until we got to our room, it was non-smoking, two double beds. I went back to the check-in counter and they told me that's what the reservation people sent them and that's all they could do for us as well as "well you got the double bed rate". Good thing it was just the two of us and we could each sleep in one bed; not ideal, but it could always be worse.
The "fitness center" had a whopping 3 pieces of equipment.
The pool area had no towels and there was no staff to be found in the immediate area. We could only stay in the pool area for 5 minutes because of the amount of chlorine in the pool and Jacuzzi or the lack of ventilation. Our eyes were burning unbelievably.
Some areas of the hotel were quaint such as the sitting area and breakfast area, however, most other areas were ill maintained, holes in the walls, peeling wallpaper, and smoke smell everywhere.
It was a very disappointing experience and I would not recommend this hotel to anyone. Had I known the true quality of this hotel, I would not have spent $139 for the night, but rather $59.
I stayed in this hotel twice. Each
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Posted Jan 11, 2007
Mediocre
I stayed in this hotel twice. Each time, the jacuzzi in the pool area had cold water. The desk simply shrugged. Also last time I had reserved a Non-smoking room and was given a smoking. I had to wiat a day to change from smelly room. Staff is...
Suite was spartan compared to others
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Posted Nov 26, 2006
Mediocre
Suite was spartan compared to others I've used. The price we paid was with a discount and still more than the room was worth. Although spacious, it looked empty. We cancelled our second night because we were so disappointed. We found another suite...
Very clean hotel, nice staff.The bar
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Posted Oct 23, 2006
Good
Very clean hotel, nice staff.The bar should be open for a longer amount of time.“This hotel is an excellent choice for the person who wants to go to Mohegan Sun without spending a lot on a room in the actual casino. This hotel offers a free shuttle...
Location. Closed to all attractions in
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Posted Sep 08, 2006
Mediocre
Location. Closed to all attractions in the area.Smoking room, staffs not helpful and did want to accommodate the needs of guests.“This is the 1st time for us to stay in this hotel and will be the last. The good thing about this hotel is the location....
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