Walk to historic city market and downtown. Hotel features free wireless Internet, indoor pool/fitness center. more »
Walk to historic city market and downtown. Hotel features free wireless Internet, indoor pool/fitness center.
Choice
Walk to historic city market and downtown. Hotel features free wireless Internet, indoor pool/fitness center, and hot breakfast including: Belgian waffles, oatmeal, assorted cereals, bagels, juice and coffee. All rooms include: coffee makers, hair dryers, iron/board, 27 inch flat screen television, microwave and refrigerator. Whirlpool rooms available. Pet charge: 25.00 per pet per night up to 20 lbs. Pet limit one per room. Pool closed for renovations until 5 Dec 2007.
Orbitz
27 year old with a moderate budget, traveling for leisure
My stay at this hotel was relatively uneventful until checking out. The room was fine, breakfast was pretty good for a free one, but the location is pretty sketchy.
At checkout, the "manager" refused to give me the rate that was on my email confirmation (yes, I had a copy of this). He proceeded to yell at me in a very unprofessional manner stating that he could not help me and that I needed to contact the Choice Hotels website where I made the reservation (wouldn't a reputable manager contact them for me to please a concerned customer?). They charged my credit card more than I agreed to pay, and I have since spent way too much time trying to get anyone to do anything to remedy this.
Choice Hotels says that the general manager's say is final. The general manager has not returned any of my phone calls. Spend the extra $20 or so and stay at a reputable hotel that will actually treat you like a guest!
I am not likely
to return to the Comfort Inn & Suites Downtown.
I would not recommend it to friends.