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Comfort Inn & Suites Downtown

3 Stars
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Comfort Inn & Suites Downtown photo

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770 Admiral Blvd   [edit info]
Kansas City, MO 64106, United States (816) 472-8808 www.comfortinn.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Walk to historic city market and downtown. Hotel features free wireless Internet, indoor pool/fitness center. more »
 
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Hotel Review

1 of 24 reviews
 
Stay away! Clueless staff! – Posted May 23, 2006
by mroyal43  (1 reviews)
   
         
Mediocre
27 year old with a moderate budget, traveling for leisure

My stay at this hotel was relatively uneventful until checking out. The room was fine, breakfast was pretty good for a free one, but the location is pretty sketchy.

At checkout, the "manager" refused to give me the rate that was on my email confirmation (yes, I had a copy of this). He proceeded to yell at me in a very unprofessional manner stating that he could not help me and that I needed to contact the Choice Hotels website where I made the reservation (wouldn't a reputable manager contact them for me to please a concerned customer?). They charged my credit card more than I agreed to pay, and I have since spent way too much time trying to get anyone to do anything to remedy this.

Choice Hotels says that the general manager's say is final. The general manager has not returned any of my phone calls. Spend the extra $20 or so and stay at a reputable hotel that will actually treat you like a guest!

I am not likely to return to the Comfort Inn & Suites Downtown.
I would not recommend it to friends.
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