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Comfort Inn Broken Arrow

2 Stars
 
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2301 W Concord St   [edit info]
Broken Arrow, OK 74012, United States (918) 258-8585 www.comfortinn.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Indoor pool. Meeting room. Data ports in all rooms. 25 inch TV, microwave, refrigerator. Easy drive to downtown and all area attractions.... more »
 
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average guest rating 2.5 out of 5

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Great service, but hotel was lacking – Posted Sep 21, 2008
by Schulie  (1 reviews)
   
         
Horrible
49 year old female with a moderate budget, traveling for leisure

The check-in person was a GREAT guy! He was very talkative and friendly and was sure to point out all the amenities of the room. There were signs posted that the hotel was a non-smoking facility, but the room we stayed in smelled of old cigarettes. It was basically clean, but the smell was bad. The outside of the hotel was nice, but the inside left a lot to be desired. The water in the "inside, heated pool" was very cloudy and had a film across the top of it. You couldn't even see the bottom of the pool. The "gym" looked okay and it had 2 exercise machines in it, but we didn't try it out. The stairs were uncarpeted and looked old. The only part of the hotel that looked updated was the front lobby area. They do offer breakfast, and it was being served when we left. Since we didn't eat breakfast, I can't comment on it, but they did have a separate room for that. Even though the person checking us in and the person checking us out were very nice and very friendly, I would never stay in this hotel again because of the room and pool conditions.

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Hotel Review – – Posted Jun 26, 2007
   
         
Good
50 year old female with a budget, traveling for business

I am very likely to return to the Comfort Inn Broken Arrow.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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A very good place – Posted Oct 12, 2007
by RYancy8062  (6 reviews)
   
         
Okay
42 year old female with a moderate budget, traveling for leisure

Stayed in this hotel twice, Sept'05 and May '06. The first stay that I had with them was very nice. The staff was very friendly and helpful.

The room was very good and the continental breakfast was quite a nice surprise. I was really impressed the place. The second time was quite another story. Although the room and breakfast was still quite nice, the staff members who were there the first time were no longer there.

I kind of missed them because the ones that they replaced them with were not as friendly and helpful.

I am somewhat likely to return to the Comfort Inn Broken Arrow.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Location

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Hotel Review – – Posted Jan 23, 2006
   
         
Mediocre
43 year old female with a moderate budget, traveling for leisure

I had to use a cane to walk and I was in a great deal of pain. They put me on the top floor all the way down the hall even after seeing that I was in pain. They were not very handicap friendly. I chose them for their pool for my nephews to swim during the day and I told them that and they put me as far as I could be. I will not go back.

I am not likely to return to the Comfort Inn Broken Arrow.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Smoky Stay in Broken Arrow – Posted Feb 17, 2006
by deannamcdonald  (3 reviews)
   
         
Mediocre
37 year old female with a moderate budget, traveling for leisure

I requested a non-smoking room and although there was a sign on the door stating it was non-smoking, it had an adjoining door in the room to a smoking room and the room stunk of smoke. The manager would not work to resolve our issue.

I am not likely to return to the Comfort Inn Broken Arrow.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room

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Hotel Review – – Posted Mar 28, 2005
   
         
Okay
by a traveler from Broken Arrow , OK
48 year old female with a economy budget, traveling for leisure

The appliances of the Broken Arrow hotel need replacing. Other then that it was a pleasant stay.

I am somewhat likely to return to the Comfort Inn Broken Arrow.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Feb 17, 2005
 
         
Excellent
by a traveler from Sedalia , MO
35 year old female with a economy budget, traveling for leisure

They had a continental breakfast and an indoor pool - it was the most wonderful stay that I have ever had in a hotel.

I am very likely to return to the Comfort Inn Broken Arrow.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Oct 29, 2003
   
         
Okay
by a traveler from Lawrence , KS
22 year old female with a economy budget, traveling for leisure

I am somewhat likely to return to the Comfort Inn Broken Arrow.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 17, 2004
   
         
Okay
by a traveler from Springdale , AR
19 year old male with a moderate budget, traveling for business

I am somewhat likely to return to the Comfort Inn Broken Arrow.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 12, 2005
   
         
Okay
by a traveler from Kalamazoo , MI
58 year old female with a economy budget, traveling for leisure

I am somewhat likely to return to the Comfort Inn Broken Arrow.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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