Comfort Inn Berea Hotel - Page 1

Beware of small bugs. We recently traveled to this area with tickets for the music shows.This property in general looks nice. Although we had three live cockroachs in our room. Which I delivered to the front desk--dead. No apology from the staff or offer to move us. They did say they would besure the room was sprayed. Must be an on going problem there. Also the management needs to invest in new blankets and pillows. They are in very poor condition. There was someone elses hair on the bathroom floor. The cleaning staff should actually do the floors. Not just change the towels.

This hotel was easy to find, had friendly service, and I had a great night’s sleep. They had a nice pool, a great breakfast, and ample tables and chairs to eat at. It was good quality for a good price.

We had trouble with the remote control to the TV and were made to feel very stupid. After 5 calls someone finally came to the room and realized we were telling the truth and replaced the remote. The employees were very rude until they found they were wrong.