Comfort Inn Ann Arbor Hotel

I spoke in advance with the assistant manager about the need for handicapped accessories in the bathroom and I was promised they would be available. When I arrived, several days later, no equipment was in the room. After several complaints, they got a bath seat, but other needed equipment was never supplied. I had to buy a toilet riser and make do without a frame as there was no safety bar to assist the user to rise.

The location was close to my destination. The staff was wonderful. They were on the ball. They asked about my visit with the clinic that I was going to and about how I felt. They made sure that our stay was great. I intend to stay there again when I have to return to the doctor in the future.

This hotel made me feel respected: The personnel at the Inn knew my name and used it. We had our dog with us and they were interested in him. They were polite and they were always kind.

The hotel was fine. But the bed was like trying to sleep on a brick.

It's a very nice hotel, I advise others to book early. It's located conveniently to NASCAR events.

The location is near to us. We enjoy getting a room with a jacuzzi and a refrigerator, which we use. There was nothing lacking in service, but not all the lights in the room were working and the top cover on the bed looked a little dirty.