Comfort Inn Broken Arrow Hotel

Stayed in this hotel twice, Sept'05 and May '06. The first stay that I had with them was very nice. The staff was very friendly and helpful.

The room was very good and the continental breakfast was quite a nice surprise. I was really impressed the place. The second time was quite another story. Although the room and breakfast was still quite nice, the staff members who were there the first time were no longer there.

I kind of missed them because the ones that they replaced them with were not as friendly and helpful.

I requested a non-smoking room and although there was a sign on the door stating it was non-smoking, it had an adjoining door in the room to a smoking room and the room stunk of smoke. The manager would not work to resolve our issue.

I had to use a cane to walk and I was in a great deal of pain. They put me on the top floor all the way down the hall even after seeing that I was in pain. They were not very handicap friendly. I chose them for their pool for my nephews to swim during the day and I told them that and they put me as far as I could be. I will not go back.

The appliances of the Broken Arrow hotel need replacing. Other then that it was a pleasant stay.