Club Quarters, Wacker at Michigan is a private, full service hotel in the center of downtown Chicago and located right on the Chicago... more »
Club Quarters, Wacker at Michigan is a private, full service hotel in the center of downtown Chicago and located right on the Chicago River. This landmark tower has been fully restored to its historic grandeur and offers spectacular views of the skyline, including the floodlit landmarks - Wrigley Building and Tribune Tower, immediately across the river. Just one block north of Club Quarters is the Magnificent Mile, famous for shopping. The hotel is a convenient walk Chicago's Theater District, the Chicago Cultural Center, music at Millennium Park, Navy Pier and Marina City. Ideal for both business and leisure travelers with 24 hour concierge services and fitness facility. Other amenities include free high-speed Internet access, free chilled bottled water, and comfortable beds with luxury linens. Private Club Room with complimentary newspapers, magazines, coffee and tea. Rooms are comfortable, elegantly styled and beautifully appointed, with all modern conveniences.
Orbitz
We booked about 2 days before we
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Posted Mar 06, 2009
Good
We booked about 2 days before we checked in and got a nice view of the neighboring bulidings fire escape, the valet takes a little long, but thats just a tiny disappointment. Security is great, you need your key card to move the elavators. All...
22 year old male with a moderate budget, traveling for leisure
This was by far the worst hotel I've ever stayed in, the only way I can describe it is completely intolerable.
Where can I start with the horridness of this hotel...
Let's start with the room itself:
-It was ridiculously small.
-Bed was very small and uncomfortable.
-The bathroom didn't lock.
-The shower curtain didn't do anything.
-The fold out couch was ugly, the springs poked through the matress, so we put the matress from a rollaway bed on it, and they still poked through. Also it was unstable and dangerous to sleep on.
-When pulled out, it spanned the width of the room, making the room impossible to navigate.
-The TV constantly went fuzzy, and we had to fidget with the cable. The volume on the TV was also very quiet and didn't go above halfway.
-No exhaust fan in bathroom.
-Only supplied with one set of towels.
-We were desperate enough to sleep in the bathtub, but then realized there wasn't one.
Broken Promises:
-We were promised the room would accomodate 4 people, and later were informed 4 people would break fire code.
-Promised an upgrade, which we were not informed that we would have to pay for until check in.
-Rude and confrontational reservationist.
-Promised extra blankets and pillows, but the hotel ran out. (How does a hotel run out of Pillows?) They also didn't even bother to call and tell us that they weren't coming.
-After complaining, we were promised a larger room for our second night, which never happened.
Elevators:
-Only two elevators, which meant we sometimes waited 10 minutes or more, one was even set to service to haul rubbish.
-Keys sometimes worked, sometimes didn't.
General Hotel Problems:
-Incompetant staff.
-Parking was down the street.
-We would have loved to order room service, but with no space in the room to put it.
-A so-called suite consisted of only one room.
Good things:
-They supplied us with free bottles of water (YAY!!)
-The desk was remarkably comfortable to sleep under (which we should not have resorted to in the first place)
This place is not suitable for human occupants
I am not likely
to return to the Club Quarters, Wacker at Michigan.
I would not recommend it to friends.
My fiance and I stayed here for a night
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Posted Jun 03, 2008
Good
My fiance and I stayed here for a night after driving 11 hours from Maryland in one day. The room was small, but it was clean and comfortable. The staff was friendly and helpful when we asked for directions and someplace to get Chicago style pizza....
This hotel seems to have air
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Posted May 31, 2008
Mediocre
This hotel seems to have air conditioning problems. It happened to be very warm outside yet the air condition wasn't working. When I called the desk they told me the "chiller wasn't working." Huh? I asked when this would be rectified but didn't get...
45 year old male with a moderate budget, traveling for leisure
This is a nice hotel with a nice location.
I enjoyed the Italian restaurant in this hotel. Try their pizza; it is fantastic and is recommended by Charlie Trotter, Chicago celebrity chef.
The rooms are small but since I am single, I didn't care.
The biggest complaint I have is the parking..it sux. The garage that the hotel recommends is a block away from the hotel. There is a garage right next to the hotel, but the discount rate apparently doesn't apply.
I wanted an inexpensive room for one
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Posted Apr 22, 2008
Good
I wanted an inexpensive room for one night in this particular part of town, so I selected the Club Quarters after a quick search on Hotwire.com. It was described as a "boutique hotel", which can mean either delightful or disastrous, but for one...
The location was great. Just steps away
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Posted Feb 07, 2008
Good
The location was great. Just steps away from Michican Ave. The rooms were alright but the view was not that good unless you had a river room view. All in all a good hotel.
travel shoppers who need more than a
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Posted Nov 25, 2007
Okay
travel shoppers who need more than a dormitory sized room, beware! This is considered a three star hotel in the Magnificent Mile area. The location is great. However, the standard rooms are shockingly tiny. We were on a family trip and needed a...
Very clean, staff very friendly. I
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Posted Oct 17, 2007
Good
Very clean, staff very friendly. I liked that it was in an old historic building with some character, however, this made the rooms on the smaller side. I was upgraded to a "suite" due to "over booking" and they only had a smoking room available,...
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