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Clocktower Inn

3 Stars
 
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181E Santa Clara St   [edit info]
Ventura, CA 93001, United States +1 805 652 0141 www.clocktowerinn.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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The Clocktower Inn Hotel, Ventura, California, with its easy grace and rustic simplicity, has evolved; perfectly suited to Southern... more »
 
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average guest rating 3.0 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 32 reviews

One of the Worst! – Posted Aug 02, 2009
by member194196  (1 reviews)
   
         
Horrible
female with a moderate budget, traveling for business

Although the hotel is quaint looking, the amenities are nothing as described. The management is horrid. There is a disco attached to the front of the hotel and another one right next door that play extremely loud music until 2:00 am. There is no swimming pool. The hot tub is open all night. We were woken up at 4:00 am by people talking in the tub. The so called free high-speed internet is a public service which has such a weak signal that no one can connect. The atrium smelled musky and that was where they held the free "healthy" continental breakfast which consisted of packaged sweet rolls, white bagels or toast, some fructose sweetened yogurt, bananas, apples but no fruit juice. The price is way too much for this place and I would never stay here again nor recommend it to anyone. We were also told we were getting a discounted rate for the conference we were attending but it seems they were lying!

According to the reviews I see already posted, the quality of this place must have really plummeted in the last year.

They certainly didn't offer any eggs for breakfast and the wine was cheap and no cheese or crackers to be found.

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I travel all over never seen or stayed – Posted Jan 09, 2009
 
         
Excellent

I travel all over never seen or stayed in a Hotel that clean and personal. Staff are Great accommodating. Very clean rooms with caracter not like typical Hotel Rooms. make sure to ask for fireplace room, Located in the heart of DownTown Ventura...

read full hotel review on IgoUgo.com

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Absolutely Wonderful – Posted Sep 19, 2008
by Cgaines  (1 reviews)
 
         
Excellent
traveling for leisure

I stayed at this hotel for seven nights when I visited each of the Channel Islands. The room was wonderfully decorated and very clean. The breakfast was superb, including eggs and sausage and a choice of pastries. I very much enjoyed the wine

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Very good location to downtown area. – Posted Sep 12, 2008
   
         
Excellent

Very good location to downtown area. The room was cute with a nice balcony.No iron or iron board in the room and no extra towels. I enjoyed the stay at this hotel. The restaurant Hush turns into a nightclub on Friday and Saturday nights which is...

read full hotel review on MYTravelGuide

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Spanish style hotel, room interiors – Posted Sep 05, 2008
   
         
Good

Spanish style hotel, room interiors nice, good breakfast.Although separated by privacy screens, our first floor room backed onto park where homeless hung-out. Little noisy. Motel was very nice, small rooms but nicely decorated. Beautiful lobby with...

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Great location, walking distance to – Posted Jul 24, 2008
   
         
Mediocre

Great location, walking distance to downtown and beaches.Dirty rooms, wine and cheese hour was a joke. Not much parking. Great location. Walking distance to beach and downtown, right off of highway exit. Rooms were not as clean as one would hope for ...

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Close to main strip of bars, beach and – Posted Jul 22, 2008
   
         
Good

Close to main strip of bars, beach and historical sites. Old hotel but has its charm.The rooms are fairly dark. Desk staff was not very helpful finding a location. The hotel is in a good area within Ventura. It is hard to find a 2-3 star hotel in...

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1 out of 1 people found this review helpful
Unethical Business Practice – Posted Jul 05, 2008
by RatherBinMaui  (1 reviews)
   
         
Horrible
44 year old female with a luxury budget, traveling for leisure

I had called this hotel to book two rooms for the 4th of July weekend. While speaking to the front desk clerk, Therese, I noticed that you could also book a room online for less money than she quoted me over the phone. When I asked her if she would book us the rooms for the internet price, she said no, just book them online, so I did. I booked two rooms, received a confirmation number as well as my credit card number being on the list of information thanking us for our reservation. There was also a "guarentee policy" at the time of booking by a valid credit card. Therefore one would believe if the credit card information was accepted (which it was) that we were good to go. The rooms were booked on June 29th, a week in advance. When we arrived on July 4th, we handed Therese our printed confirmation sheets for her to turn around and state that she didn't have a reservation for us. When I asked her why not, as we both have Confirmation numbers she starred blankly at us and said "I don't know but we only have 1 room available" I said that this was unacceptable, That we have confirmation numbers, etc. She said that there was nothing she could do about it, but she could call around town and see if there is anything else available. By this time everyone in our party was very frustrated, we did not we did not want to have to pay a last minute hotel fee when we knew this hotel had given away our rooms because we booked them at a lower rate. When we asked to talk to the Manager, we were told that he was "unreachable" but would be available tomorrow. How convenient for them. What kind of hotel does not have a Manager in place on a holiday weekend? I will tell you, a hotel that is deceiving, untruthfil and unprofessional. I have never in my life been treated with such disrespect nor have I seen a customer service level so below par. We all left this hotel and drove back home. Our 4th of July holiday was ruined but the fine folks at the Clocktower Hotel could have cared less. It is sad to say, but my trust in internet reservations is gone, and being in the customer service field myself, if the folks at the Clocktower Hotel don't start treating customers correctly, they might not be in business much longer.

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The position was perfect for my needs – Posted Jul 03, 2008
 
         
Excellent

The position was perfect for my needs with good access on foot to the beach, downtown and by car to the freeway.The need for a note on the car that signified you stayed at the hotel. The Clock tower is set in a good location that offers and easy...

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I?ve stayed at this hotel several times – Posted Feb 29, 2008
 
         
Excellent

I?ve stayed at this hotel several times for business trips in Ventura and didn't experience any of the problems mentioned by other reviewers. The hotel is ideally located, well-priced, and caters to visitors and travelers seeking a nice, quiet...

read full hotel review on IgoUgo.com

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