Claussen's Inn at Five Points

My husband and I went there for our anniversary and it was not what we thought we were paying for. The pics on the internet were not of the room we paid for. Yes, the tubs do not drain it was awful.

The hotel is extremely charming but nothing works, and I stayed in two different rooms. The internet access here is intermittent, the hot tub is and will stay broken, the loft rooms are hot upstairs and freezing downstairs, the bathroom tubs do not drain, I had water around my ankles, stiff towels/sheets, and many burnt out light bulbs.

The walls have considerable water damage and peeling wallpaper. Not all of the rooms have fridges and/or microwaves. They have turn down service, but only if you ask for it. The staff argues with you if you ask for any kind of repair. The manager tries, but says that his hands are tied by the corporate owner. There are too many maintenance issues here.