We stayed there in 4-07 and were treated to a very annoying noise that went on and off every two minutes. The front desk was called and they said maintenance would be sent up. 9 hours later - it never happened and we barely slept since the noise persisted. Apparently the day shift new maintenance went home at 10 p.m. and but night shift didn't. The desk staff would not even adjust our bill despite the brochure in our room stating 100% satisfaction guarantee. Their attitude towards customer service barely exists. I had to contact Choice Hotels guest relations to get a fair adjustment. There were some nicer employees there but definitely not the front desk staff.