Clarion Hotel Phoenix Tech Center Hotel - Page 1

It was very nice and pleasant. The staff was friendly. The airport transportation to and from was excellent.

The hotel had nice rooms, a friendly staff and excellent amenities.

I loved the personal service of every employee at this hotel. I have stayed here twice on business, and every time I have found the staff to go above and beyond their normal duties to satisfy any whim of the guests. The one new thing was that the bartender made an effort to learn each guest's name. It's also nice to see a General Manager who is professional and present.

I really did like the day staff and was able to give more personal comments to the General Manager. However, I was provided with extremely rude service from the night auditors, both upon arrival and during my stay. I met two of them and neither one of them seemed to be aware of anything that was going on with the hotel. The first issue was pre-arranged travel information that the night auditor did not have and when I found the information myself, he insisted I was wrong. The other night auditor rudely insisted I wait to ask my question while he counted out receipts. Then he didn't even know the answer to the question! Also, there was a second-shift girl who couldn't even give me restaurant suggestions.

This hotel is good value for the money. The staff was very helpful, and the business center with free Internet access was a plus.