Phenomenal staff!
Posted June 1, 2006
by andylaluna,
1 reviews
48 year old man with a moderate budget, traveling for business
Several hotels have a great staff, but the employees at the Clarion Hotel in Cedar Rapids, Iowa went above and beyond the call of duty! In addition to being very welcoming and friendly, the front desk staff has the honesty of a saint!
Upon checkout I paid cash. I had several $100 bills in an envelope. I paid my bill and accidentally left the envelope on the front desk when I departed! Too much luggage and thinking about a presentation I had to give that afternoon, I managed to forget the envelope.
The hotel did not have my phone number, but they knew which company I was in town to work with. They quickly called the company, let them know I had left $300 in cash at the front desk, and they arranged to get my money back to me very quickly. Phenomenal!
An amazing staff, and the property is great, too!
I am very likely to return to the Clarion Hotel Convention Center Cedar Rapids.
I would definitely recommend it to friends.
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