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Clarion Hotel Albany

2 Stars
 
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Everett Rd.   [edit info]
Albany, NY 12206, United States +1 518 438 8431 www.clarionhotel.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Come see our beautiful new Clarion Hotel and Conference center. Over 2.5 million dollars worth of improvements. New Business Class... more »
 
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average guest rating 2.8 out of 5

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Friendly people/Staff.The Bathroom was – Posted Aug 22, 2008
   
         
Good

Friendly people/Staff.The Bathroom was too small.“Nice hotel, great location, nice pool area, internet access for the kids. I would recommend staying there...

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Friendly Staff – Posted Aug 05, 2008
by juliabrown  (1 reviews)
   
         
Good
29 year old female with a luxury budget, traveling for leisure

Hotel what you would expect for the price. However, staff went above and beyond to make guests happy.

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TERRIBLE SERVICE !!!!!!! – Posted Jul 17, 2008
by albertein  (1 reviews)
   
         
Horrible
35 year old male with a luxury budget, traveling for business

I reserved a room at this terrible hotel through a website and received an email confirmation allowing me to cancel up until the day before the reservation. To my surprise, the hotel charged me for the whole amount TWO WEEKS before I arrived and when I called they said I can't cancel anymore, " we changed our policy, and no one, even the highest manager will cancel you reservation".

BEWARE!!!!!!!

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Girl at front desk was very helpful.I – Posted May 08, 2008
   
         
Excellent

Girl at front desk was very helpful.I paid for a night I could not use because of extenuating circumstances, no flexibility.“Hotel is fine...

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About the only thing I did like was the – Posted Mar 14, 2008
   
         
Horrible

About the only thing I did like was the fact that there was a fridge & micro in room.My room bolt lock didnt work, crickets chirping all night long, ants in the pool area, no towels at pool, staff person at pool VERY RUDE.“I was not at impressed and ...

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Clientele were quiet. The front desk – Posted Jul 23, 2007
   
         
Okay

Clientele were quiet. The front desk was helpful and friendly.Dirty and in disrepair. The pool had dirt and algae in the bottom.“Convenient location is the saving grace for this "Okay" hotel. The restaurant and bar are friendly with good (not...

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I liked the complimentary breakfast.The – Posted Jul 22, 2007
   
         
Horrible

I liked the complimentary breakfast.The maid service was way below par, there was no bathroom fan, and the toilet didn't flush well.“The Clarion's staff was friendly and helpful when communication took place, however, the room was pretty worn and...

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Location for my needs.Front desk was – Posted Jul 18, 2007
   
         
Good

Location for my needs.Front desk was inconsistent.“Clean, would stay again if staying in that area...

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The rooms in this hotel are horrible. – Posted Jul 02, 2007
   
         
Horrible

The rooms in this hotel are horrible. The first room they gave us had gum in the bed, the second room we went to had not had houskeeping since the last guest, and the third room smelled horrible. I have no idea what it was but we were so tired at...

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The staff tried their best to be – Posted May 21, 2007
   
         
Mediocre

The staff tried their best to be helpful.The rooms were old, poorly maintained and not very nice at all.“I was disappointed with this hotel. The location is near the highway (road noise) and in an industrial area right near a bad neighborhood. If...

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