Our first time at Chatham Bars Inn last week was the best hotel experience we've ever had. The place is gorgeous, spotless, rooms beautiful, great value in the off season, staff is very friendly, and the food is excellent. Thank's for a great vacation! We'll be back for sure!

Every aspect of this trip was superior. I would highly recommend the Inn to all. Thank you for a wonderful stay.

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The Chatham Bars Inn is a beautiful resort but not worth the hefty price tag...$600.00 a night for a room that is just average and no view of the ocean. The location is fantastic and the beach and pool were beautiful. We were also happy with the service. There just was nothing special about our room...it was equipped with two queen beds and a small wooden table and two chairs. a chest of drawers with a tv on top and a small fridge. The rooms are small and tired looking for $600.00 a night. I expected an oversized room with a comfortable sitting area. I would have felt good about our stay had the room been $300.00 a night.

When I booked this place a few months ago, it looked like the perfect place for a week of R&R with my family. I knew it was expensive, and I have stayed at several other places on the Cape, so the price was just the price. Your dollar doesnt go as far on the Cape, but I believe that this place is the most expensive of them all. I really wanted this place to be the perfect place, but it was good and bad....here is what I found:

To start with, I liked:

1.) The pool---it is a great pool, heated because even in the summer it gets nippy at the coastline. The pool staff was great, we got waited on at the pool, food was decent, and not too pricey. It was probably our favorite thing about Chatham bars inn.

2.) The grounds--well taken care of, staff everywhere and always friendly, it does have a certain feel that makes one relax.

3.) The staff--overall they were all very nice and helpful, but not pushy. The concierge was friendly and helpful, with a wealth of information.

What I didnt like:

1.) The rooms are nice and somewhat elegant, but small if you are trying to fit a family of 4 in there. Also, we had a cottage room; these were advertised as being 'private' and out of the way, and quiet, but ours wasnt. These cottages are close together, and there are multiple units in a cottage, so one may be better off at the main in to play the lower price. Also, the cottages are not on the beach as the pictures suggest and as the advertising suggests....it was a walk to get anywhere from the cottage. we didnt like not knowing what cottage we had and then getting put a ways away from the Inn....but they dont tell you that in advance. ALso, how about a COFFEE machine in the room and not just a espresso machine? Most people dont do espresso, and I didnt like having to walk to the Inn to get a coffee in the morning.

2.) The Beach House Restaurant had issues---it was good food for the pool, but the clam bake was $78 per adult for a buffet--the food was good and the environment was good, but come on--$78 per person? On top of that if you want a coke it is extra....seemed like a bit of gouging going on there---I'm already paying $1k a night for a cottage---why keep going with this? On top of that, we had booked to be at a buffett on Friday night there, and when I checked on that Friday afternoon they told me that there was a wedding that night and that there would not be a buffet.....we had to change plans, as we were never notified of this change. We had booked it two weeks in advance...maybe some of that $78 per person could be used to better organize things and tell people when their reservations are unliaterally cancelled? Just a thought. It did not make our day though.

3.) Issue with housekeeping---overall they were good, but our housekeeper was European and did not understand or speak ANY english. So, when we asked her for more glasses for the room, she just shook her head now and gave us the look that she didnt understand us. So, we had to call the front desk. Not a huge deal, but I didnt like not being able to communicate AT ALL with ny housekeeper...again , for these prices?

Overall, I gave this place a 5.5 out of 10. We may come back, but there are other places on the Cape that are better all around and are somewhat cheaper........the cottages just are not private at all......

Went to the Chatham Bars just recently to explore wedding reception options. Beautiful location. It's hard to believe the facility employs such rude and obnoxious people. Why invest all that money on the facility and employ substandard staff. No thanks.

This premiere hotel on Cape Cod is lovely, however... we checked out with the drawers full of clothes, called them when the error was discovered (the same day) and got the royal run around. Bottom line, they pretty much accused me of lying or, best case, being so inept that I couldn't find the clothes in my suitcase. The Housekeeping Manager wouldn't consider that her staff may have lifted them, threw them out... who knows. She did look into to it and mentioned that two of her staff were in the room after we left and "the drawers are always checked". After about a dozen phone calls it was pretty much "your problem, we are not libel". Which is true, it was my error in leaving the clothing - all high end - Chico's, hand-painted, artisan items, 1/2 of two suits, etc. - not easily or inexpensively replaced. After paying a small fortune to stay there, tipping the maid, etc., perhaps the guest should be treated with respect. Maybe a call or letter from a front end manager? Or "so sorry your stay was compromised by this problem", maybe "we hope you'll come back, here's a voucher for a cup of coffee", something. The only option we were offered was to call the police - ridiculous. I should have followed my initial thoughts when we booked - the reservationist was snooty, as was the desk clerk who checked us in and it kept going, with few exceptions. The food was very good, the service in the bar/pub was inattentive and disinterested. All in all, a bad experience with an indifferent organization. Methinks they are feeling a might smug and self-important. We will not return or recommend the hotel.

The ocean location was beautiful. The property had great food.

They rewarded us with wine and flowers in the room upon arrival. They put chocolate on the pillows at bedtime.

I expected more for the amount of the money charged.