Catalina Hotel and Beach Club Hotel - Page 1

This place is no place for luxury. It's a poor refurb of an old building. The staff is inattentive and generally unconcerned about the comfort of their guests. Take a pass on this place.

I'd give a lower rating if I could. RUN AWAY from this place. Spend your money elsewhere.

Its a club not a hotel. The staff does nothing to make you feel welcome, answer your concerns, or provide any form of hospitality. This hotel is a joke. We had stayed there last May and had a nice time and decided to return. We didn't even read any of the reviews as we had previously enjoyed our experience. Somewhere in these last 10 months, the hotel has decided that its a club, that hotel guests don't matter, and that cleanliness is by the way side.

The music (if one can call it that) resounds until 6:00 am. Aren't hotels a place to sleep and rest?? We luckily had no bed bugs after reading the other wonderful reviews on the establishment. The restaurant adds an 18% tip on to every bill. For what, there's little service. Try getting a refill on coffee or water, it barely happens.

They should close the hotel and call it a club because that what it wants to be. The staff is beligerent, bored, and only seems to care if your a 20 year old spring breaker.

We hated everything about the hotel and are disputing their endless costs. Avoid this at all costs.

BAD IN EVERYTHING STAY AWAY PLEASE

TRUST ME.... STAY AWAY.. FOR MANY REASONS!