Hotel room in line with $69 pricing; friendly, efficient housekeeper; efficient, helpful front desk personnel; dealers at table games mostly good... HOWEVER, playing at a craps table one night, a pit boss was extremely loud and rude to a shooter. The shooter remained calm and mature and complied with the instructions by the pit boss on the throwing of the dice. But at the end of the fantastic roll, the pit boss continued loud admonishment of the shooter and banned the guest from shooting the dice again. Another pit boss then literally threw the shooter’s player card toward him onto the table. A "big boss" was in the pit and said nothing to the employees about their unprofessional actions. One young lady even told the pit boss this was her first time at craps and that when she threw the dice please don’t yell at her like that. The inappropriate communication behavior by the pit boss drove some of us committed craps players away. We found $3 craps tables downtown with especially great people and service at Binion's - they were polite, customer caring, friendly - even when directing guests on rules of dice throwing. We played over 40 hours of craps at Binion’s with excellent service, fun atmosphere and even some winnings. One Casino Royale dealer told me that management kept up with table games' profits and losses throughout the day and night and pressured pit bosses when tables were losing to the house. Maybe that pit boss was trying to interrupt the shooter's great run at that moment - the shooter still made all of us a lot of money quickly. No more Casino Royale for us.