My boyfriend and I decided to go to NY because neither of us had ever been before. We booked the Carter Hotel and when we arrived the Bell Hop carried our luggage up to our room, burping in the elevator with us. I should of noted that red flag immediatly. Our room was small and dismal. The shower was covered in mold and we only showerd once while we were there. One out of the three nights we stayed there the heat went out, we went in January. Before we left for NY I packed a few granola bars to tie us over in between meals, however, a mouse made its way into my bag and helped himself. I love NY but I will never stay at the Hotel Carter ever again.